Digital Operations Specialist

Are you interested in a career with the FBI as a Digital Operations Specialist (DOS)? The DOS uses their expertise of common and uncommon technologies and data platforms to assist investigative teams with identifying, seizing, and understanding digital evidence related to activities encountered during an investigation.Qualifications:
GS 07: Applicant must possess at least one (1) year of SE equivalent to the GS 05 grade level. SE is defined as follows:

• Applied established policies and procedures involving the collection and preparation of technical data and/or digital evidence.
• Provided routine guidance to internal colleagues on performing analysis and review of technical data and/or digital evidence.
• Communicated orally, in writing, and through reports, briefings, and other methods of information exchange on matters involving technical data and/or digital evidence.
• Utilized computer related hardware and software to collect, examine, and preserve technical data while adhering to all legal authorities, policies, and guidelines.
• Identified and resolved common problems regarding the retrieval of technical data.

GS 09: Applicant must possess at least one (1) year of SE equivalent to the GS 07 grade level. SE is defined as follows:

• Planned and completed assignments involving digital evidence and/or technical data while adhering to established instructions, policies, practices and procedures.
• Established and maintained working relationships with internal and external stakeholders to exchange information, provide recommendations, and analytical support on matters related to technical data and/or digital evidence.
• Communicated orally, in writing, and through reports, briefings, formal/informal training sessions, and other methods of information exchange on matters involving technical data and/or digital evidence.
• Utilized computer related hardware and software to collect, examine, preserve, and duplicate technical data and/or digital evidence while adhering to all legal authorities, policies, and guidelines.
• Troubleshoot errors and identified problems retrieving technical data and/or digital evidence.

• Planned, interpreted, and refined the methods and technologies used to retrieve technical data and/or digital evidence to support Digital Operations.
• Established and maintained working relationships with internal and external stakeholders to exchange information, provide guidance, recommend new procedures and techniques to better support Digital Operations.
• Communicated orally, in writing, and through reports, briefings, formal/informal training sessions, and other methods of information exchange on matters involving technical data and/or digital evidence.
• Utilized computer related hardware and software to identify, collect, examine, preserve, and duplicate technical data and/or digital evidence while adhering to all legal authorities, policies, and guidelines.
• Troubleshoots errors and problems retrieving technical data and/or digital evidence ensuring proper policies and procedures are followed to prevent data loss and equipment damage.
• Provided onsite technical guidance as a Subject Matter Expert.

• Initiated, established and maintained working relationships with internal and external stakeholders to enhance information sharing and collaboration.
• Communicated orally, in writing, and through reports, briefings, formal training sessions, and other methods of information exchange on matters involving technical data and/or digital evidence.
• Utilized a variety of digital services and digital data storage systems to include equipment, processes, operating systems, software, programs, storage devices and other Digital Operations products to extract technical data form complex digital devices.
• Identified, troubleshoot, and correct complex errors and problems retrieving technical data and/or digital evidence ensuring proper policies and procedures are followed to prevent data loss and equipment damage.
• Provided onsite technical guidance as a Subject Matter Expert.
• Established and maintained effective internal quality controls over search and retrieval methods to safeguard the collection of technical data and/or digital evidence and comply with appropriate laws and regulations.

Education: Education completed in foreign colleges or universities may be used to meet the above requirements provided you can show foreign education is comparable to that received in an accredited educational institution in the United States.
All degrees must be from an accredited college or university. Education may be substituted for specialized experience as follows:
GS 07: Applicant must have a bachelor's degree with superior academic achievement or one (1) full year of graduate level education. Superior academic achievement is the completion of all the requirements of a bachelor's degree from an accredited college or university, which is based on (1) class standing, (2) grade-point average of 3.0 or higher as recorded on an official transcript, or as based on courses completed during the final two years of the curriculum, or (3) honor society membership.
GS 09: Applicant must have a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related.
GS 11: Applicant must have a Ph.D. OR equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree OR LL.M., if related.
GS 12: Education may not be substituted for SE at this grade level.
Degrees must be in one of the following fields: computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management OR a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks.
Employment Type: FULL_TIME