Internal Communications Manager- Content

The Internal Communications Manager- Content, assigned to one of Pinkerton's largest global clients, will be responsible for building and supporting a content management strategy that creates targeted and relevant content for all key communication channels. The Manager is involved in the development and management of communication content for all channels and products, including digital channels and platforms. This role supports the client's objectives by building and maintaining effective relationships with key stakeholders, developing third party advocates, and implementing best practices.

Essential Functions:

1. Represent Pinkerton's core values of integrity, vigilance, and excellence.
2. Plan and execute a content management strategy that drives high engagement with employees, stakeholders, and customers.
3. Pursue a deep understanding of the strategic goals to create proactive communication.
4. Work with a community of content creators and subject matter experts across the organization to share best practice and identify emerging needs.
5. Translate business needs into communication content.
6. Proactively build and manage relationships with key internal stakeholders across a range of businesses and geographies to define and deliver on communication objectives.
7. Monitor and measure the effectiveness of communication through digital analytics, surveys, and other key performance indicators.
8. Stay updated on industry trends and adjust the content strategy, as needed.
9. Create content libraries to improve the communications experience for the client's employees and ensure the content is current, relevant, and that the best technology platform is utilized.
10. Support the identification, development, and integration of new technologies or initiatives, relating to communication.
11. Be responsible for the on-time, in-scope, and on-budget delivery of event outcomes.
12. All other duties, as assigned.

Degree or similar qualifications in corporate communications, public relations, digital marketing or a related discipline with at least five years of corporate or digital communication experience in a role demonstrating high Internal Communications needs, leading content marketing campaigns, implementing content management plans, and/or creating written, audio, visual and marketing content. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.

Competencies:

• Strong organizational, project management, and administrative skills.
• Able to deliver high quality outcomes in a dynamic and sometimes sensitive environment.
• Able to foresee necessary planning needs.
• Executive level written, verbal, and presentation skills.
• Innovative and proactive problem-solving skills with the ability to exercise integrity and sound judgment in complex and ambiguous situations.
• Able to carry out responsibilities with little or no supervision.
• Able to interact effectively at all levels and across diverse cultures.
• Able to use sound judgment in complex and ambiguous situations.
• Able to influence outcomes with a wide range of stakeholders.
• Attentive to detail, accuracy, and quality.
• Strong client orientation and results driven.
• Adaptable to a fast-paced environment.
• Computer skills; Microsoft Office and content management and production tools.

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Exposure to sensitive and confidential information.
• Regular computer usage.
• Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers.
• Occasional reaching and lifting of small objects and operating office equipment.
• Ability to adjust focus between close and distance vision.
• Frequent sitting.
• Able to work evenings and weekends, as required, to ensure the successful completion of work assignments.
• Travel, as required (domestically and internationally).

Benefit options include employer-paid life and AD&D, voluntary life and AD&D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, personal, sick, and holidays) and several employee assistance-related programs. This information provides a brief benefit overview. Upon the acceptance of an employment offer, the new employee will receive comprehensive plan details based on specific eligibility rules.

Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law. Pinkerton also adheres to all local, state, federal, and country hiring requirements.