Job Description
- Language:
spanish (Required)
The role of an Intake Specialist is to process incoming referrals of patients referred to our agency for homecare services. Responsibilities include, excellent communication skills to be able to work with multiple insurance representatives, attention to detail, effectively handle a high call volume, ensure patients are informed of every step of their enrollment process for homecare services.
Minimum 1 year experience required
JOB RESPONSIBILITIES:
· Receive referrals from referral sources
· Verify patient’s insurance to determine eligibility
· Educate patients on services we provide & the process of enrollment
· Send referral to MLTCs for potential enrollment or Medicaid assistance
· Send referral to appropriate CHHA for skilled services
· Determine what services were approved by insurance
· Ensure Agency receives authorization for MLTC cases and provide case specifics to Agency's HHA Coordination Department
Job Type: Full-time
Pay: $16-$22 per hour
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Language:
- spanish (Required)
Work Location:
- One location