Intake Coordinator (Contract)

Our Philosophy of Care: for 35 years, ICL has been providing care that is changing lives. In addition, every year, people coming to ICL do get better with us. Regardless of where they start, we believe all people have the ability to change and grow to lead the most fulfilling and self-supporting life possible. Moreover, we stand by each person every step of his or her journey, regardless of how difficult it may get. Working here is much more than a job. ICL is a place where you will have a real and lasting impact on the lives of the people we serve. Under the general supervision of the Director of the HPC and RPC clinics, the Intake Coordinator will be responsible for screening and assessing individuals for services at the HPC and RPC clinics.

ESSENTIAL JOB FUNCTIONS:

• Serve as the Intake Coordinator and complete intakes, admissions and discharges.
• Serve as the intake champion conducting and/or overseeing the completion of all program intakes. Intakes can be completed through field visits as per client's needs
• Utilize evidenced-based practices and interventions to screen all new clients and provide referrals as appropriate to internal and external services.
• Serve as the central point of contact for program applicants throughout the pre-admission and admission process.
• Maintain regular contact with referral sources.
• Respond to all intake, via phone and in person, in a timely and professional manner and follow-up on referrals.
• Coordinate follow-up appointments with medical and psychiatric providers following the completion of the intake process.
• Maintain a small caseload and perform caseload requirements.
• Provide individual and group services to adults with severe and persistent mental illness aimed at assisting them in achieving their life role goals and maintain overall wellness.
• Maintain collaborative and compliant documentation that meets OMH and organizational expectations. Maintain accurate and complete records as required.
• Attend professional meetings, educational conferences, and workshops, in order to maintain and improve professional competence.
• Participate in the on-call rotating schedule.
• Participate in person-centered treatment planning, including risk assessment, crisis and discharge planning.
• Provide DSM diagnostic assessment and treatment plan and make appropriate recommendations.
• Work closely with clients to reach an agreement on formal treatment plan that address mental health.
• Streamline the intake & discharge process while working closely with the management team to report trends and quality measures.
• Actively participate on an interdisciplinary team.
• Partner with multi-disciplinary team in assessing procedural appropriateness, planning admissions/discharge, and offering assistance and expertise in clinical/administrative meetings.
• Other duties that may be assigned.
• Ability to use business acumen to exercise good judgment and decision-making
• Ability to deal with sensitive issues with diplomacy and discretion
• Must be able to multi task with strong organizational skills
• Excellent interpersonal skills and able to communicate both verbally and in written form
• Commitment to cultural diversity and sensitivity
• Ability to maintain a professional demeanor under pressure, and operate with a keen sense of urgency and commitment to quality

EDUCATION AND EXPERIENCE:

• Previous relevant experience in a Mental or Behavioral Health environment required
• Master's Degree in Social Work or an equivalent related field required
• NYS License or limited permit in Social Work or an equivalent related field require

Job Type: Contract

Pay: $38.46 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Outpatient

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Master's (Required)

Experience:

• Social work: 1 year (Required)

License/Certification:

• LMSW (Required)

Ability to Relocate:

• Brooklyn, NY: Relocate before starting work (Required)

Work Location: In person