Cyshcn Intake Coordinator, Bureau Of Equitable Health Systems

The Center for Health Equity & Community Wellness (CHECW) uses a racial and social justice approach to eliminate health inequities for those who are most marginalized in New York City and to reduce overall premature mortality from the leading causes of preventable death with the vision that every New Yorker will live in a thriving neighborhood with equitable access to resources that help support health individuals and communities. The division unifies and strengthens the Department's lines of work directed at eliminating racial inequities for preventable health conditions, which are rooted in historical and contemporary injustices and discrimination, including racism. The Bureau of Equitable Health Systems (BEHS) is the healthcare systems Bureau of DOHMH situated within CHECW and supporting the strategic plan and vision of the Chief Medical Officer. Our mission is to apply policy, evidence, and practical expertise to improve equity in health care delivery at the individual, organizational, financing, and systems levels. We aim to operationalize the Board of Health's resolution of Racism as a Public Health Crisis by addressing structural racism and intersectional inequities embedded within the healthcare delivery system. The mortality experienced due to COVID-19 made visible the inequities that many New Yorkers experience in accessing the healthcare system; as well as the marginalization of essential health workers.

As we move forward towards an equitable COVID-19 recovery, we need to develop innovative solutions to improve the performance, equity, and efficiency of the healthcare delivery system. BEHS includes the Office of Health Insurance Services (OHIS) which provides community-facing programs and on-the ground programmatic work that maximizes health insurance coverage opportunities and increases access to healthcare and social support services such as assistance with SNAP applications to address food insecurities for all New Yorkers. OHIS also has the Children and Youth with Special Healthcare Needs (CYSHCN) NY State grant funded program. CYSHCN serves children, youth and young adults from birth to age 21 who reside in the five boroughs of NYC and who have health conditions for which they need extra health care and assistance. This program provides community support and refer families to social support programs and resources to improve their systems of care coordination. We are seeking to hire a Community Associate to support the daily program activities under the supervision of the CYSHCN Program Specialist. This role serves as a link between the patient and the providers and the candidate must be a natural multitasker, have exceptional communication and listening skills while being efficient and detail oriented. In the event of a public health emergency as deemed by the agency (public health outbreak, natural disaster, etc.), employees may be mandated to assume an emergency response role. In these rare instances and when notified, staff will be re-assigned from their regular day-to-day duties as noted in this job description to take on another role considered necessary by the agency. When this occurs, all staff are required to comply with the change in assignment and must be prepared to be called upon promptly.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

-Assist in the collection of data to track and report on outcomes to senior management for program planning.
-Completes data entry requirement on NYS DOH database with confidential parent/child information.
-Conduct client interviews to obtain identifying and routine medical information for referral to community services and answer questions about the program. Discuss family histories and report relevant observations and information to CYSHCN Program Specialist to develop service plan.
-Assist CYSHCN Program Specialist in outreach and educations i.e., health fairs, presentations, and other community events.
-Create and maintain Excel file of program participants mail and email lists.
-Research and maintain relationships with internal and external community partners for referral services to meet needs of families who are seeking services.
-Represent the program within the agency and community as needed and meet program objective and target goals.
-Demonstrate flexibility in undertaking new assignments and other duties as assigned by the senior management that are aligned with program's State goals.

Seeking Fluent Spanish Speakers to serve our community.

Apply online with a cover letter to https://a127-jobs.nyc.gov/. In the Job ID search bar, enter: job ID number # 609751.

Job Type: Full-time

Pay: $41,887.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Long Island City, NY 11101: Relocate before starting work (Required)

Work Location: In person