Intake Coordinator

Assessment: Applicants must complete the assessment to be considered. https://form.asana.com/?k=U3JMO-Q6NhSkjTqlXJ_zdg&d=1205482646100278

About Us: Uniquely You Behavioral Health stands out as a beacon of inclusivity and empowerment, particularly for neurodivergent individuals. We're excited to add an Intake Coordinator to dedicated team. Our ideal candidate has personal experience with neurodivergent or other disabilities. Ideally this person already holds a passion for ensuring clients receive affirming care and promoting right to self-determination. The ideal candidate is open to working with neurodivergent children, adolescents, and adults, as well as their neurotypical family members.

What Sets Us Apart:

• Commitment to Diversity: As a practice owned and operated by a neurodivergent individual who has faced significant adversity, we are dedicated to hiring neurodivergent therapists, welcoming those re-entering the field after an extended leave due to parenting or health-related issues, as well as individuals who have encountered adversity on their journey to becoming a therapist.
• Holistic Support Structure: From medical billing to intake coordination, we have a robust support system to let you focus on what you do best.
• Robust Training Program: All employees participate in intense and in depth onboarding and training prior to ever meeting with clients.

Your Role:

• Serve as the first point of contact for clients, both over the phone and in person, providing a welcoming and supportive experience.
• Collect, verify and record client information accurately in our electronic health records (HER( system.
• Schedule appointments, manage calendars, and provide patients with necessary information about their visits.
• Coordinator with healthcare providers to ensure a smooth patient intake process.
• Maintain confidentiality of patient information in accordance with HIPAA regulations
• Provide administrative support, including handling patient inquires, managing correspondence, and facilitating communication between patients and healthcare providers.
• Assist in identifying and resolving any issues that may arise during the intake process.
• Assign clients to the most appropriate clinician for their needs or assist in providing with the most appropriate external referral.

Qualifications:

· High school diploma or equivalent; associate degree or higher preferred.

· Previous experience in a healthcare setting, especially in an administrative or customer service role, is highly desirable.

· Excellent communication and interpersonal skills, with the ability to interact effectively with patients and healthcare team members.

· Strong organizational skills and attention to detail.

· Proficiency in using EHR systems and office software (e.g., Microsoft Office Suite).

· Ability to handle sensitive information confidentially.

· A compassionate and patient-centered approach to care.

Join Us If You:

• Are ready to commit to 10 to 20 hours per week of in office work
• Possess a passion for working with neurodivergent clients and providing top quality affirming care

Our Core Values: We seek individuals who resonate with our ethos of integrity, honesty, adaptability, and a commitment to quality care. If you're passionate about neurodivergent affirming care and eager to contribute to a diverse and dynamic team, we'd love to hear from you!

Discover More: Before applying, please visit our website to understand our mission and vision deeply. We're looking for those who share our dedication to our unique client demographic. Both fully and provisionally licensed clinicians are encouraged to apply.

Please note that this job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, qualifications, or requirements. The employer reserves the right to modify the duties or requirements of the position as needed.

Job Type: Part-time

Pay: $17.00 - $20.00 per hour

Expected hours: 10 – 20 per week

Benefits:

• Paid time off

Schedule:

• Afternoon shift
• Evening shift
• Monday to Friday

Application Question(s):

• This position is an in office position. Are you willing to come in to the office for all hours worked?

Ability to Relocate:

• New Lenox, IL 60451: Relocate before starting work (Required)

Work Location: In person