Pharmacy Technician - Order Entry Intake Coordinator - Ltc

If you believe in enjoying your workdays, having balance in your life, being rewarded for strong performance, and getting opportunities to learn and grow, wed love to talk to you about joining our family.

We offer competitive compensation that includes:

• Pay differentials for 2nd, 3rd, and weekend shifts
• Generous paid time off (PTO) program plus paid time for catastrophic illness
• Paid life insurance
• Medical, dental, and vision benefits
• Excellent 401(k) program with company match
• Tuition reimbursement program
• Discounted Forum-wear
• Discounted prescription & OTC purchase program

For more than 50 years, we've served those who cannot care for themselves and the heroes who care for them. Join us in helping long-term care facilities improve resident care by making medications easier.

Were a diverse, yet close-knit, team of hard workers committed to using technology and Lean Six Sigma to improve quality, eliminate unnecessary work, and support an employee-driven culture.

Join one of the Best Places to Work in Illinoiswhile making a real difference in peoples lives. Apply here or check us out: Life @ Forum at www.forumpharmacy.com, or on Facebook, Linked In, or Glassdoor.

What you'll do as an Intake Coordinator in our Order Entry department

• Ensure that residents admitted/readmitted to long-term care and assisted living facilities get the medications they need in a timely manner by collecting and entering patient and payer information accurately, and by working with facility staff, physicians, and hospitals to collect necessary data.
• Manage the receipt, resolution, and association of written/faxed/electronic prescriptions or refill requests in the pharmacy management system.
• Accurately enter medication orders and process new prescriptions and refills.
• Pro-actively handle non-clinical customer inquiries, functioning as the primary resource in handling questions from routine to complex in a fast-paced call center environment.
• Comply with all applicable government regulations, standards of practice, company policies, procedures, and patient protocols.
• Take part in quality improvement programs to meet company and accreditation standards.

What we need

• Current unencumbered license in the state of practice: Certified Pharmacy Technician (certification not required for Illinois Pharmacy Technicians licensed before 2008).
• Experience in a specialized pharmacy order-entry environment and/or long-term pharmacy required.
• Knowledge of major insurance reimbursement and coverage guidelines.
• Excellent math, computer, communication, and interpersonal skills required.
• Ability to work in a fast-paced environment with strong attention to detail.
• Every other weekend and 3 holidays per year required.