Job Description
Who are we:
Holman Automotive Group was founded on family values with a passion for customer satisfaction. Our success and ability to provide outstanding service for over 90 years is due to our most valuable resource…our employees. Now into the third generation of family leadership, Holman Automotive Group is poised to continue its success for decades to come. We are one of the largest privately-owned dealership groups in the United States, with more than 38 retail franchises representing 17 brands from the East Coast to the Pacific Northwest.
What will you do?
- Works collaboratively with Retail leadership to recommend and develop content
- Uses a variety of techniques for determining the instructional content of courses, curricula and programs incorporating sound principles of adult learning theory, ensuring that program design accommodates different learning styles.
- Creates thorough design documents for classroom, self-paced and blended learning including measurable learning objectives, instructional activities, and other learning tools and resources.
- Uses a variety of learning technologies to achieve desired learning outcomes.
- Develops instructional materials/assets including participant guides, instructor guides, presentations, skills assessments, and job aids.
- Performs research and takes the initiative to furnish valuable content to the Retail Training team in support of stakeholders' pursuit of business objectives.
- Partners with the Communications Specialists to design presentations for department meetings, executive review and ad hoc leadership requests
- Perform all other duties and special projects as assigned
What we are looking for:
- Experience in Instructional Design
- Experience in an Automotive Dealership a plus
- Experience creating trainings for both remote and in person learning
- Ability to interact and work with employees at all levels in the organization including business units and executive management
- Customer Service or Customer Service Experience
- Familiarity with dealership operations a plus
- Experience with instructional design software
- Bachelor’s degree
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