Instructional Designer

ATTENTION VENDORS: the correct Title is Instructional Designer so please provide it and the JD to the candidates.
Bachelor's degree required. 5+ years experience as an Instructional Designer in a healthcare or pharmaceutical environment preferred. Experience with e-Learning authoring tools a must. Knowledge of Articulate 360 (Storyline) a MUST. Knowledge of REMS processes and user experience design a plus.
This position designs and develops training materials, edits, and maintains all training content for all U.S. REMS functional roles.
Instructional Design:
Create and maintain training materials for Trainers for all U.S. REMS departmental roles
In conjunction with subject matter experts, develop departmental training topics
Continually update all U.S. REMS content and training materials to include all technology and procedural changes as they occur
Maintain content in the performance support tool.
Assist with development of all departmental presentations and handouts and circulate through the official approval process prior to deployment to the staff
Introduce innovative delivery methods of training, track success upon implementation, and provide metrics to management
Develop instructor-led course activities and reinforcement games
Create internal training notifications when requested and circulate among appropriate management teams prior to delivery to staff
Assist Training Team with the creation of sample data for upcoming training classes when necessary
Measure effectiveness of training by:
o Communicating with the Training Team, and Customer Care management teams on a regular basis
o Tracking items that are most difficult to cover and time consuming and proposing solutions to make the training more efficient and effective
o Sending out surveys to U.S. REMS staff to better understand most desirable delivery methods and propose solutions for additional training methods to be considered
Assist with maintenance of departmental document control system for new documents and revisions
Deploy training modules through LMS and track completion to ensure applicable staff members are up to date
Other tasks as assigned
Technology
Vet out new and improved eLearning opportunities for U.S. REMS and offer possible solutions based on research; consult with external Client departments to understand what systems work best for them and propose viable options for U.S. REMS
Understand best training practices, discuss with Training Manager and implement upon approval
Responsibilities include, but are not limited to the following:
Online Knowledge Sharing System
Create, edit, and revise system, process and procedural content for U.S. REMS
Initiate document review cycles through SharePoint
Implement final documents and ensure that document history and version control is applied
Assign effective dates to documents
Load training materials into the training delivery system, track training activity and deliver metrics to Training Manager on a regular basis
Continually investigate ways to improve overall user experience
Skills/Knowledge Required:
Strong analytical, problem-solving and decision-making skills
Excellent knowledge of Microsoft Word, Excel and Power Point
Excellent knowledge of e-Learning authoring tools such as Articulate 360 (Storyline), Captivate, Camtasia
Detailed knowledge of SharePoint; knowledge of SupportPoint a plus
Experience creating and maintaining instructional materials and facilitator guides is essential
Experience documenting change history is required
A leader with excellent communication skills (both oral and written) and the ability to communicate across multiple levels of the organization
Group facilitation skills required with the ability to also work independently in a fast paced, changing environment
Ability to remain organized with multiple tasks occurring simultaneously; project management skills a plus
Integrity, flexibility, positive attitude and a strong work ethic required
High level of motivation and initiative
Great time management and prioritization skills a must
Minimal travel required
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