Insides Sales / Lead Development Representative

Are you looking to get into IT sales? Do you want to join a locally and nationally award-winning company that provides best-in-class Information Technology and Cybersecurity? There is no better place to grow your IT sales career! Nth Generation has consecutively placed within the Best Places to Work in San Diego and 2020's Inc Magazine's Best Places to Work in the nation. We are a company that prides itself in our vision, mission, and values! For more on Nth's Corporate Culture, see AppendixA.

• Nth's Vision: To deliver AWESOME in everything we do!

• Nth's Mission: To provide transformational technology solutions and services that enable our clients to achieve optimal results.

• Nth's Values: Ethics, Success, Relationships, Learning, Innovation.

• We believe that our employees are our greatest asset! Our strong team of talent, awesome culture, excellent employee tenure, consistent growth, and long-standing client and partner relationships are a direct result of our vision, mission, and values!

Benefits & Perks: We believe that happy employees make for happy clients and offer the following benefits & perks:

• Competitive pay
• 401(k) Retirement Plan & Discretionary Profit Sharing
• Paid Time Off - Vacation, Holiday & Sick Pay
• Group Medical, Dental, Vision, Life, STD, LTD
• Flexible Spending
• Voluntary Supplemental Insurance
• Employee Assistance Plan
• Complementary Costco Business Membership
• 100% LA Fitness Enrollment Fee & 50% toward monthly dues
• Fun celebratory events throughout the year!!

POSITION SUMMARY

The Account Development Specialist is responsible for inside, outbound, telephone sales calls, in order to provide Nth Generation's outside Account Executives with fresh, qualified leads with the ultimate goal of scheduling face-to-face appointments. This position will develop net new clients for Nth, and strategically reengage inactive client accounts. The Account Development Specialist is paid a base hourly rate plus commissions and carries a quota based on the number of "Qualified Leads" generated. This position reports to the Senior Vice President of Sales. As an Account Development Specialist, this is a Non-Exempt position.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but not limited to, the following:

• Develop new business and regenerate interest from inactive client accounts, by means of cold-calling, emailing, and social media cadences.
• Collaborate with the Account Executives and the Marketing team to help drive prospects to company events.
• Pull and scrub leads lists from B2B data platforms, while setting appropriate filters and parameters, to develop targeted prospect lists.
• Maintain communications, along with an organized leads database and CRM, using the tools provided by Nth Generation. Leads may be generated by any of the following: list pulled from online databases, Nth Account Executives, marketing campaigns, partner manufacturers, and/or 3rd party campaigns.
• Provide pertinent notes within these databases, regarding client needs, budgets, and timelines.
• Provide monthly reports of call, email, and qualified lead stats, to both Nth and partner manufacturer's leadership.
• Attend workshops, training, Nth hosted, and 3rd party events, as directed by management.
• Flexible with demands on time and able to deal with frequent and last-minute scheduling changes.
• As business and operational demands dictate, additional duties may be assigned and expected to be performed.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable an otherwise qualified individual with a disability to perform the essential functions.

Education and/or Experience

• A Bachelor's degree or equivalent experience.
• A minimum of 2 years sales experience, whether inside/outbound or outside sales, with a track record of success (enterprise technology sales experience is a plus).
• Superior knowledge of accessing and using the Internet, MS Office suite, CRM systems, and social media, such as LinkedIn.
• Ability to cold-call and work as a liaison between the customer and the Account Manager(s).
• Knowledge and understanding of CRM systems.

Skills, Knowledge, and Abilities

• Excellent, assertive, courteous, diplomatic, and tactful communication skills are required, both written and oral, for interacting with Nth staff, partner manufacturers, prospects, and clients.
• The ability to work both collaboratively and autonomously.
• Excellent time management, calendaring, and follow-up skills.
• Ability to learn and retain knowledge of a wide variety of technologies.
• Effectively use Nth internal contact and quoting system in FileMaker.
• Excellent client qualification and follow-up skills.
• Ability to organize and prioritize work assignments and schedules as part of setting appointments.
• Ability to make appropriate job decisions following standard office policies and past precedents.
• Able to maintain strict confidentiality.
• Able to remain flexible to constantly changing business demands.

Certificates, Licenses, Registrations

• Driver's License.

PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable an otherwise qualified individual with a disability to perform the essential functions.
• Position requires manual dexterity to perform word processing and computer-related tasks. Able to see, hear and talk. Able to sit for extended periods of time.
• Position requires the ability to drive an automobile.
• An employee in this position must be able to perform general position-related errands when necessary.

WORK ENVIRONMENT

• The work environment characteristics described here are representative of those an employee encounters while performing the essential function of this job. While performing the duties of this job, the employee is regularly required to sit for long periods of time, use hands constantly and bend or stoop to file. Reasonable accommodations may be made to enable an otherwise qualified individual with a disability to perform the essential functions.
• General office setting. Noise and ambient light are appropriate and well within PELs.
  

APPENDIX A

• Has a positive "can do" attitude with clients and co-workers. Takes ownership of problems and thinks outside of the box, to find creative solutions, quickly resolve problems and help clients maintain a consistently high degree of uptime.
• Works quickly and efficiently to solve problems.
• Does not take unnecessary risks when performing tasks. Always operates in a professional and courteous manner. Always strives to be a model citizen and truly believes in the motto "The Customer is Always Right!"
• Always goes the extra mile to get the job done completely. Does not cut corners or put off documentation or paperwork and understands that teamwork and sharing knowledge is essential to both the company's and one's own personal success. Cheerfully assists others when asked, even if outside of the job description.
• Collaborates well with other employees and client staff. Speaks up when necessary to make sure that proper procedures are followed by all workers and ethical business practices are adhered to at all times.
• Projects a positive, friendly attitude, and does not complain to clients, vendors, partners and co-workers. Contributes to the morale of those around and does not put oneself or another's physical safety in jeopardy.