Hvac Administrative Assistant

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Join Our Team of HVAC Service Pros Today!
Do you value professionalism and punctuality? Do you want to work with the best pros in the HVAC industry? If you are an individual who values a rewarding career and providing amazing customer experiences, you may be a match for our team. Opportunities for professional technicians and customer service professionals are now available across the country.
JOB SUMMARY
The Administrative Assistant is responsible for providing executive level administrative assistance and dispatches service calls to ensure maximum scheduling efficiency without compromising client satisfaction.
JOB DUTIES

• Maintains customer database, ensuring complete, accurate, and updated entry of information.
• Gathers required information from multiple sources and assembles daily reports in Excel and other databases.
• Notifies clients ahead of time without fail if the Technician is not going to arrive at their home within the scheduled time window
• Re-schedules appointment times at client's convenience as necessary
• Manages the dispatch board to keep field personnel on the move, servicing clients, and generating revenue
• Maintains calendars and schedules appointments. Completes executive expense reports, as necessary. Prepares mailings as directed.
• Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company

MINIMUM REQUIREMENTS

• High school diploma or equivalent required
• Must have good computer software skills
• Prior customer service experience preferred
• Above-average verbal and telephone communication skills are essential.
• Must live in the Bluffton SC. area.

Suggested/ Required Knowledge, Skills, and Abilities• Must have outstanding MS Office skills including PowerPoint, Word, and Excel.
• Experience with Service Titan CRM a plus
• Must have ability to interact and communicate professionally with individuals.
• Must have strong, proven multi-tasking, prioritization skills. Must be meticulous and have excellent proofreading skills.
• Must present a neat, professional appearance.
• Must have advanced administrative/secretarial training/education or equivalent experience.
• Strong skills and training / prior experience with Microsoft Office software
Compensation: $15.00 - $21.00 per hour
Join the One Hour Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first.

1. Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate.
2. Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
3. Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!

So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.