Human Resources Manager

ACAP offers competitive pay, health (100% employer paid premium on PPO 2500 plan), dental, and vision insurance, long-term disability, retirement, paid holidays and earned time, tuition reimbursement and opportunities for career advancement. Compensation depends on experience.

ACAP is an equal opportunity employer.

POSITION SUMMARY:
The Human Resources Manager maintains and enhances the Agency’s Human Resources by planning, implementing, and evaluating employee relations and Human Resources policies, programs, and practices. Supports the Leadership Team in developing and implementing Agency strategic plan and priorities, especially those related to Agency staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Plans, designs, implements, and manages all phases of Human Resources activities within Agency.

2. Provides support to senior leadership and staff on employee issues, recruitment, hiring, termination, and job descriptions.

3. Prepares, updates, and recommends personnel policies; communicates new or revised personnel policies or amends policies as warranted with executive director and board approval.

4. Provides interpretation of personnel policies to ensure consistent and equitable process for personnel decisions.

5. Ensures compliance with federal and state employment laws, required licenses/certifications, and conducts required background checks.

6. Provides leadership and direction to senior leadership concerning human resource development needs and recommendations; assists with organizational and employee development; conducts job analyses and assists supervisors in preparation of job descriptions and specifications.

7. Creates and posts job ads; ensures that all promotions, transfers, staff reductions, and other employment status changes are administered in accordance with affirmative action standards and Agency policies.

8. Designs and implements a comprehensive onboarding process for new employees; assists with ongoing employee training and development efforts, including designing and facilitating various training sessions.

9. Administers and maintains employee benefit programs; informs and educates employees of benefits.

10. Administers employee leaves of absence, ensuring compliance with state and federal laws.

11. Provides continuous review of employee performance planning and review program to ensure consistent, timely, and equitable process; assists with training staff about coaching and disciplining employees.

12. Manages and conducts regular evaluation of pay and classification plan to ensure appropriate compensation for all positions; conducts periodic pay surveys; monitors individual pay actions; recommends plan and implements pay structure revisions.

13. Analyzes and implements annual changes in benefits and wages.

14. Oversees creation and maintenance of personnel files; complies with employment and payroll records.

15. Partners with Finance to oversee and maintain HRIS payroll system and data entry.

16. Monitors general employee morale and advises senior leadership regarding problem resolution; maintains “open door” policy with regard to employee questions or concerns, and responds or refers to others for further assistance.

17. Manages workers' compensation and unemployment claims, protecting both the interests of employees and the Agency; represents the organization at worker’s compensation and unemployment hearings.

18. Assists in the Employee Safety Program and activities; oversees management of employee injury program; ensures required documentation and reporting is done; serves on ACAP Safety Committee.

19. Works collaboratively with members of the management team to develop and implement strategic planning and management of the Agency.

20. Interviews, hires, trains, supervises, schedules, and evaluates staff. Maintains and complies with performance review system for direct reports; mediates staff conflicts; counsels employees with performance issues; recommends disciplinary action as necessary.

QUALIFICATIONS NEEDED FOR POSITION:

Experience and Skill Requirements: The following experience and skill requirements are considered essential:

Experience:

• 3-5 years of experience in Human Resources at the administrative/management level required
• Supervisory experience
• Coaching and mentoring
• Administering programs
• Facilitating workshops
• Planning projects
• Responding to federal guidelines
• Working with budgets
• Writing reports, business correspondence, and procedure manuals

Skills:

• Excellent recordkeeping skills
• Excellent listening skills
• Excellent verbal communication skills
• Excellent written communication skills
• Excellent organizational skills
• Excellent customer service skills
• Excellent negotiation skills
• Excellent critical thinking skills
• Excellent office function skills
• Good public speaking skills
• Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Calculate rates, ratios, percentages, and proportions with a basic understanding of statistics, algebra, and geometry
• Proficient in using of Microsoft Office applications and other computer software as applicable to the position
• Adaptable to change
• Detail-oriented
• Leadership abilities
• Communicate and present information
• Develop, analyze, and maintain statistical records
• Identify problems and recommends solutions
• Write reports, business correspondence, and procedure manuals
• Read, analyze, comprehend, and apply written procedures
• Research and disseminate information
• Display tact, discretion, and sound judgment
• Work with a diverse population
• Administer programs
• Multi-task
• Handle frequent disruptions
• Organize and manage several projects at one time
• Prioritize and coordinate work activities
• Meet frequent, critical deadlines
• Influence the actions of others, where empathy and perceptiveness are required to determine the best course of action
• Promote feelings of trust and security by establishing strong, caring relationships

Education and Knowledge Requirements: The following education and knowledge considered essential:

• Bachelor’s Degree in Human Resource Management or related field, or an equivalent combination of education and related work experience
• Human Resource Certification, preferred
• State and federal employment laws
• Federal/state regulated programs and/or labor market and employment services
• OSHA requirements

Other Requirements: Additional requirements that are considered essential:

• Ability to work a flexible schedule
• Must have a valid driver’s license, an acceptable driving record per the program, have reliable transportation, provide proof of insurance, and must be insurable under agency policy
• Must pass required background checks