Human Resources Coordinator

Ojo Spa Resorts seeks a Human Resources Coordinator to join the HR Department at Ojo Caliente Mineral Springs Resort & Spa.

Are you ready to take your career to the next level in a serene oasis? Ojo Caliente Mineral Springs Resort & Spa, nestled in the captivating high desert, invites individuals like you like you to contribute to our commitment to exceptional guest experiences.

Why choose Ojo Caliente Mineral Springs Resort & Spa? We're not just your average resort. Our luxurious and tranquil retreat offers a range of accommodations, including spacious rooms, suites, and casitas. Ojo Caliente Mineral Springs Resort & Spa is known for its natural mineral springs, which have been attracting visitors for centuries due to their healing and rejuvenating properties. The resort offers a unique blend of relaxation, wellness, and natural beauty, making it a popular choice for those seeking a serene and rejuvenating getaway.

What sets us apart? It's our dedication to quality, innovation, and teamwork. We provide competitive compensation and foster a positive work environment.

Join us in fulfilling our mission of providing genuinely gracious hospitality while stewarding and sharing sacred springs. Ojo Spa Resorts awaits your expertise and passion.

Our CORE VALUES are:

accountability ~ authenticity ~ diversity ~ excellence ~ gratitude ~ happiness ~ integrity ~ mindfulness ~ respect ~ teamwork

Reporting to the Director of Human Resources, you will also help to ensure consistency within and between Ojo Spa Resorts (Ojo Caliente Mineral Springs Resort and Spa and Ojo Santa Fe Spa Resort) and will provide superior customer service to the Resort General Managers, managers, and employees.

This fantastic opportunity will offer you professional growth and lots of fun as part of a high performing HR team. If you truly believe in our mission and core values, we want to hear from you!

The HR functions you will assist with include:

Recruitment Support:

• Assist in the recruitment process, which includes updating job postings to attract qualified candidates.
• Conducts pre-screening interviews.
• Conduct reference checks on prospective candidates.
• Arends job fairs, prepares information to distribute at job fairs.
• Performs background checks according to FCRA regulations.

Onboarding and Orientation:

• Coordinate new hire onboarding by preparing offer letters, conducting orientations, and ensuring all new hire paperwork is accurately completed on time.
• Orders/reorders name badges and business cards.
• Maintains the uniform inventory including purchasing, receiving, and organizing the Uniform room. Obtains signed Uniform Leases from employees.
• Sets up new employee files, both digital and hardcopy.

Data Management:

• Manage employee data and systems, such as HRIS (Paylocity) and personnel files, with a particular focus on the prompt and accurate filing of sensitive data, such as records of disciplinary actions and changes in employment status.
• Ensures that personnel files, both in physical and electronic formats, adhere to all applicable legal requirements and company procedures.

Benefits Administration:

• Administer employee benefits programs, including enrollment, changes, and benefit terminations.
• Assist employees with benefit inquiries.
• Assists with organizing annual open enrollment communications and election process.
• Supports the quarterly 401k open enrollment process by assembling informational packets, creating posters, and conducting meetings with employees.
• Monitors hours worked for all hourly employees to determine continued eligibility for medical, dental and vision insurance.
• Assists with administering the Ojo Bucks program.

Training and Development:

• Contribute to the development and delivery of training programs that enhance employee skills and knowledge.

FMLA and Leave of Absence:

• Process and track FMLA requests, ensuring compliance with FMLA regulations and guidelines.
• Administer and maintain records for other types of leaves of absence, such as personal leaves and medical leaves, in accordance with company policies and applicable laws.
• Communicate with employees about their FMLA and leave of absence rights and responsibilities.

Compliance and Documentation:

• Assist in the maintenance of HR-related policies and procedures, ensuring they are up to date and accessible to employees.
• Prepare documentation for compliance reporting and audits as needed.

Additional Duties:

• Manage HR-related spreadsheets, ensuring data accuracy and accessibility.
• Generate reports from spreadsheets for HR and management decisions.
• Engages in the coordination of employee events.
• Collaborate with HR team members on various HR projects and initiatives, providing support as required.
• Occasionally assists the accounting team with a variety of tasks.
• Stay informed about HR-related laws, regulations, and best practices to ensure the organization's HR processes remain in compliance.
• Perform any other job-related duties as assigned, contributing to the overall effectiveness of the HR department.

1. Minimum of one year of Human Resources experience preferred.

2. An associate's degree preferred.

3. Experience in hospitality a plus.

4. SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential a plus.

5. Bi-lingual in English and Spanish a plus.

6. Knowledge of HR-related laws, regulations, and best practices.

7. Strong computer skills including HRIS systems. Paylocity experience a plus.

8. Outstanding verbal and written communication skills; open to feedback and having a collaborative style a must.

9. Exceptional attention to detail and accuracy.

10. Strong organizational skills, with the ability to manage multiple priorities and deadlines.

11. Adaptable. Desire to work in a fast paced, ever-changing environment.

12. Ability to maintain confidentiality and handle sensitive information with discretion.

13. Ability to work independently and collaboratively as part of a team.

14. Due to the natural environment of Ojo Spa Resorts, must be comfortable outdoors, navigating uneven ground, diverse terrain, and multiple stairs.

15. Ability to sit for long periods of time, stand, reach, lift, bend, kneel, stoop, climb, push, and pull items weighing up to 40 pounds or less.

16. The position requires manual dexterity; auditory and visual skills; the ability to follow written and oral instructions and procedures; and the ability to speak and communicate in a professional manner.

Ojo Spa Resorts Discounts and Perks:

Ojo Santa Fe Spa Resort and Ojo Caliente Mineral Springs Resort and Spa:

• Mission based company with values you can trust
• Medical, Dental, Vision, generous 401k (with employer match) after applicable waiting periods
• Employee Assistance Program (EAP)
• Paid Sick Time
• Paid Time Off
• Ongoing training to build critical skills for current and future roles
• Numerous Growth & Developmental Opportunities
• Competitive Compensation
• Discounted Employee Lunch
• Free Lunch/Dinner on Thanksgiving & Christmas
• Employee Appreciation Lunches
• Above and Beyond Awards - Ojo Bucks
• Soak in the Springs for FREE (Monday - Thursday). Free to employee and one guest (over age 13)
• 40% off Spa Treatments (includes private pools and private Ojitos)
• 40% off at the Restaurants
• 20% off at the Gift Shops
• Discounted Lodging Rate
• Hiking Trails

Ojo Santa Fe: Gym, Puppy Patch, Chicken, Temazcal Renewal Ceremony (if space available).

Ojo Caliente: Yoga Workshops (if space available) & Monthly Birthday Treats.

Ojo Caliente Mineral Springs Resort & Spa is conveniently located near several vibrant cities and towns, making it easily accessible for Line Cook candidates like you. Check out the distances below and see how close we are to some popular destinations:

• Only 25 miles away from Espanola, NM.
• Abiquiu, NM, is located only 31 miles away from our resort.
• Pojoaque, NM, is conveniently located only just 34 miles away.
• Taos, NM, is a short 40-mile drive from Ojo Caliente.
• Los Alamos, NM, is just 42 miles away.
• Santa Fe is 50 miles away.

Join us now and become an essential part of the Ojo Caliente Mineral Springs Resort & Spa family. Make Ojo Spa Resorts your next career destination!

To learn more about Ojo Spa Resorts, please visit: https://ojosparesorts.com