Employee Benefits Account Coordinator

Brown & Brown is seeking an Account Coordinatorto join our Employee Benefits team in Albuquerque, NM!

WHAT YOU'LL DO:

• Perform routine clerical tasks including data entry and filing including renewing customers’ benefit plans in the customer management system
• Review and update plan attributes in the customer management system following each renewal
• Work with carriers to request materials for customers (e.g., Open Enrollment materials) and/or follow up on previous requests made by AMs
• Support AMs with processing adds, terms or changes to employee enrollments
• Communicate with carriers regarding customer billing discrepancies or simple claims issues
• Generate personalized forms for each customer (e.g., Annual Compliance Notices)
• Review carrier contracts for accuracy
• Draft employee communications materials for peer review by AM
• Read and respond to all emails within one business day
• On occasion, pull files from ImageRight and email to Producers, at AM’s request
• Maintain an appropriate level of confidentially of information processed
• Other duties or special projects may be assigned

WHAT YOU'LL NEED:

• High school graduates with a minimum of one (1) year of office environment experience; Bachelor’s Degree (BA/BS), or other combination of work and/or education will be considered
• Willingness and desire to learn about Employee Benefits
• Fluent with Microsoft Windows, Office 365, Word, and Excel
• Ability to learn software programs at an accelerated ability
• Exceptional telephone demeanor
• Must have excellent customer service and interpersonal skills

WHAT WE OFFER:

• Excellent growth and advancement opportunities
• Competitive pay based on experience
• Paid time off
• Generous benefits package: health, dental, vision, 401(k), etc.
• Employee Stock Purchase Plan

Job Type: Full-time

Pay: From $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Weekly day range:

• Monday to Friday

Work setting:

• Hybrid work
• Office

Ability to Commute:

• Albuquerque, NM 87109 (Required)

Work Location: Hybrid remote in Albuquerque, NM 87109