This position provides day to day support to the Human Resources Department and assists with various administrative tasks as directed.
Essential Functions:
- Provides professional, courteous and efficient service to all internal and external customers.
- Complies with and maintains current knowledge of all applicable federal and state banking regulations, as well as with all bank and department policies and procedures.
- Prepares correspondence, takes meeting minutes, compiles Board packages and types Board meeting minutes and other correspondence.
- Supports the general recruitment and interview process with job postings, screening of applications/resumes, performing phone or personal interviews, reference checks, background checks, maintaining records concerning recruitment, and supporting correspondence with applicants.
- Administers the employee engagement and recognition portal and processes, as well as tracking of employee anniversaries.
- Completes AAP/EEO reporting.
- Prepares, updates and maintains new employee documents, policies, non-routine correspondence and resource materials. Prepares files for new employee orientation.
- Responsible for maintaining employee files and records.
- Maintains manual and electronic documents, files and records, e.g., personnel files, HR website, etc. This includes updating job descriptions, job codes, policies, etc.
- Assists with completion of requests for pension benefit estimates, and other pension plan duties.
- Maintains the distribution and tracking/grading of performance appraisal forms.
- Assists with review and updating of job descriptions; including job code creation.
- Organizes meetings, conferences and other events, e.g. Holiday Social, BBQs, United Way campaign, MBA Annual Convention, etc.
- Organizes and coordinates internal benefits, e.g. Jeans Day, Dollars for Doers, Wellness incentives, etc.
- Completes various reports and surveys.
- Performs customer service functions by answering employee inquiries and/or directing employees to appropriate HR team member.
- Performs routine administrative tasks including phone coverage, ordering office supplies and business cards, distributing mail, filing, photocopying, etc.
- Performs other miscellaneous duties or special assignments as required or assigned.
Other Duties and Responsibilities:
- Provides back-up to the Payroll/Benefits Specialist. Reviews bi-weekly payroll change reports and general ledger information.
- Backups the employee orientation process.
- Undertakes and manages special projects or assists with other special projects or programs as necessary.
- Assists other departments as directed.
- Assists with benefits reenrollment process.
- As directed, produces reports from HRIS system.
- Serves on various committees as assigned.
- Attends all required meetings and training.
Position Qualifications:
- High School Diploma or equivalent required, some post-secondary education preferred. SHRM-CP or SHRM-SCP Certification preferred (and/or PHR/SPHR).
- Two to three years' experience in HR Department; current HR experience preferred.
- Proficient in clerical skills using MS Word, Excel and Outlook; comfortable learning new software.
- Experience with ADP or other payroll software preferred.
- Excellent organizational skills; able to meet deadlines, prioritize, follow through; ability to multitask; self-directed and motivated.
- Strong verbal and written communication skills required.
- Attention to detail.
- Ability to work independently and as a team member.
- Ability to use discretion and maintain a high degree of confidentiality.
- High level of interpersonal skills to handle sensitive and confidential situations and documentation, as well as facilitate satisfactory relationships with bank employees and external customers.
- Ability to read/see documents and computer screens, to communicate in person and via the telephone and use a computer and other office equipment.
- Is dependable and conforms to punctuality and attendance standards.
- Interacts harmoniously and effectively with others, focusing upon the attainment of bank goals and objectives through a commitment to teamwork.
- Must be able to travel to bank locations.
Working Conditions:
- Physical surroundings are generally pleasant and comfortable with protection from weather conditions but not necessarily from temperature changes.
- Normally seated with freedom of movement on a regular basis.
- Extensive operation of computers and other office equipment requiring dexterity and coordination and frequent use of hands.
Those holding this position must be capable of performing all duties and responsibilities, either unaided or with the assistance of a reasonable accommodation, as determined by management.
The Bank has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the bank reserves the right to change this job description and/or assign tasks for the employee to perform, as the Bank may deem appropriate.