Assistant To Director Of Resources

Reports to:Director of Resources

Primary Purpose of Position

Bridging the Gap is a low-barrier resource center serving individuals and families who are experiencing poverty. Some people who walk through the doors are also experiencing substance use disorder, homelessness and/or mental illness.

The Resource Department responds to individuals and families who are seeking assistance with things important to basic life stability. The Centralized Helping Fund (CHeF) is overseen by the Resource Department. The Resource Department is also responsible for coordinating information tables, workshops and activities that are relevant to the population served by BTG.

The Assistant will support the Director of Resources & CHeF with administrative details, including handling incoming and outgoing calls from individuals seeking help, helping with fund allocations, research, planning and organizing in order to provide effective assistance and offer relevant resources to our community.

Examples of Specific Responsibilities

1. Check the message line

2. Conduct initial intake/info gathering with individuals seeking assistance (by phone or in person)

3. Work with the Director as necessary to discuss and decide on CHeF allocations

4. Handle follow-up process

5. Keep resource binders up to date, adding new information as necessary

6. Maintain bulletin boards to reduce clutter and remove outdated information

7. Research and compile new resources as needed

8. Help enter client information into master database as needed

9. Assist with end-of-month reports

10. Plan, schedule, and promote information tables hosted by Bridging the Gap

11. Help identify, plan and host workshops/info sessions/activities

12. Any other tasks as requested by Director of Resources & CHeF

The Ideal Candidate Will

· Leave biases at the door

· Display excellent boundaries

· Demonstrate a thorough understanding of ethics in a social work setting

· Be open-minded and able to think things through

· Communicate clearly and respectfully

· Listen actively

· Be consistently reliable

· Be able to comfortably share office space

Qualifications

· Professional experience in matters related to homelessness, poverty, mental health and substance use disorder.

· Working knowledge of Google Documents and Microsoft Office

Desired Core Competencies

· Organization: Is naturally organized and can arrange information and files in a useful manner and maintain a clutter-free environment

· Reliability: Is able to consistently arrive on time and show up ready for the workday

· Time Management: Uses time productively and efficiently; knows when to take a break/relax/chat and when to re-focus on the tasks at hand

· Composure: Is cool under pressure; is considered mature; can be counted on to hold things together during challenging times; does not take things personally

· Integrity and Trust: Responds to situations with consistency and reliability; maintains confidentiality; practices direct, honest, and transparent communication

· Interpersonal Relationships: Is easy to approach and talk to; is self-aware; relates well to all kinds of people; builds appropriate rapport; shows patience

· Boundaries/Ethics: Is able to set firm boundaries; shares appropriately with those seeking assistance

Hours, Schedule & Pay

20 hours/week with potential for increased hours as the Resource Department evolves. $18 - $19 per hour depending on experience. Vacation and sick time. Days TBD by Director of Resources and the employee.

To apply

Send resume, cover letter and 3 references (at least 1 professional) to bridgingthegapaugusta@gmail.com no phone calls please

Job Type: Part-time

Pay: $18.00 - $19.00 per hour

Expected hours: 20 per week

Benefits:

• Employee assistance program
• Paid time off

Ability to Relocate:

• Augusta, ME 04330: Relocate before starting work (Required)

Work Location: In person