Address
Form of workUnder general supervision, performs a variety of administrative support duties for the City's Human Resources system including recruitment, accounts payable tasks and employee relations.Utilizes an applicant tracking database system and a city-wide personnel and payroll system on a daily basis to perform various personnel transactions; retrieves information from the database and prepares a wide variety of informational and statistical reports.Answers routine questions from candidates, general public and city employees related to job opportunities, employment procedures and rules; responds to general inquiries regarding application status, testing dates and sites; refers more complex questions to the department director.Administers and monitors examinations for applicant testing, computes examination scores and refers this information to the hiring manager; participates in job fairs; conducts background testing and tracks drug/alcohol testing results and refers information to the department director.Acts as a receptionist; answers telephones; handles inquiries or complaints; supplies general information; refers more complex inquiries to appropriate personnel; screens visitors and callers; schedules appointments and meetings; and assists in a variety of operational activities as required.Assists with updating and maintaining content on web pages Prepares news releases on department policies, procedures and programs.Provides effective and efficient customer services and promotes and maintains responsive community relations.May be assigned to work during emergencies at other than normal working hours.Performs related duties as assigned.Graduation from a two-year college or business school major course work in secretarial science, journalism, communications, public relations, marketing, graphic design or other related field; experience in administrative work; or any equivalent combination training and experience which provides the following knowledge, abilities and skills:Knowledge of modern office practices, procedures, and equipment.Knowledge of business English, spelling, and arithmetic.Knowledge of methods and techniques of journalism as it applies to publicity materials.Knowledge of Neogov and GEMS and the ability to learn specialized computer software applications.Knowledge of on-line marketing trends (such as podcasting, blogging or social media environments).Ability to advise department directors and city manager on publicity activities.Ability to operate efficiently and effectively to meet deadlines or comply with assignment demands.Ability to deal effectively and courteously with public inquiries and complaints.Ability to establish and maintain effective working relationships with other employees, departments, and the general public.Ability to make oral presentations; communicate information effectively both orally and in writing.Skill in the operation and care of office machines and equipment, including personal computer.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work is performed mostly in office setting, hand eye coordination is necessary to operate computers and various pieces of office equipment.While performing the duties of this job, the employee is frequently required to sit and talk or hear; use hands to finger, handle or feel objects, tools or controls; and reach with hands and arms. The employee is occasionally required to walk, and lift and/or move up to 25 pounds.
Specific vision abilities required by the job include close vision and the ability to adjust focus.Employment Type: Full-Time
