Job Description
Position Summary
The HR Generalist/Employee Relations has the responsibility of applying business knowledge and HR expertise to help assist in providing a wide range of department support. They play a key role in the success of the organization by facilitating a positive relationship between management and personnel.
Performs routine task required to administer and execute human resource programs including but not limited to leave; disciplinary matters; disputes and investigations; training: performance and talent management; productivity, recognition, and morale; and occupational health and safety.
Responsibilities and Essential Duties
- Serves as the initial contact for intake and assessment of employee concerns and complaints.
- Conduct interviews with complaint(s), witnesses, and individuals against whom complaints are filed, gather, and analyze facts associate with complaints.
- Partner with Sr HR Manager and in conducting investigation to provide counsel and facilitate a prompt resolution. Provide a summary to the Sr HR Manager on the findings of investigations.
- Assist in resolving, coaching, and guiding supervisors/managers through employee relations issues and performance concerns in partnership with Senior Management team to ensure proper resolution in accordance with BMSC policies and procedures.
- Make sure proper documentation is being conducted for all investigation and disciplinary meetings and counseling.
- Participates and attend in employee disciplinary meetings and terminations when needed.
- Assists with policy and procedure creation, updating and implementation.
- Ensure proper training is accomplished by employees, for their position as well as for managers, in executing their duties in HR-related matters, such as merit and performance management within the LMS system.
- Coordinate employee recognition programs, events, annual holiday party with awards.
- Advocate for employee retention and development (including exit interviews).
- Conduct annual research regarding employee satisfaction, morale and communications. Monitoring employee retention and turnover by conducting exit interviews and employee surveys.
- Coordinate internal promotions and job transfers to include training plans and matrix requirements of their new role.
- Assist in the execution and coordination of New Hire Orientation and the overall onboarding process when needed.
- Address inquiries from employees regarding human resource policies and the employee handbook.
- Actively participate in safety committees meeting and initiatives.
- Assist with FLMA paperwork and employee insurance premium payments while out on FLMA.
- Assist with the administration and resolution of unemployment claims.
- Maintain confidentiality in all aspects of the position.
- Ensure compliance with Company policies and federal, state and local employment laws, including FMLA, FLSA, ADA and the interactive process with employees.
- Drive company values and culture.
- Work on-site in the plant daily.
Qualifications
Technical Skills Required
- Ability to effectively deal with multiple priorities, functions, and activities.
- Ability to communicate effectively with people at all levels in the organization, and maintain information in a strict, confidential manner.
- Excellent interpersonal, negotiation, and conflict resolution skills.
- Strong analytical and problem-solving skills.
- Thorough understanding of laws, regulations, and guidelines related to HR.
- Generalist background with broad knowledge of labor, employment relations, wage, and salary administration, as well as well-developed administrative skills.
- HRMS systems or equivalent system experience preferred.
Experience Required
- Bachelor’s Degree in Human Resources, Psychology, Sociology, Business, Communication, or related fields.
- Minimum of 4 years of experience in Human Resources required.
- Relevant HR certification or the education and experience qualification to obtain these certifications.
- Bi-lingual Spanish preferred.
Physical Requirements
- While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.
- While performing the duties of the job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration.
- This is an on-site position not a remote or hybrid role.