Senior Hr Generalist

At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.
We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.
Job Summary
Passionate about people? Join Chartwells Higher Education at Baylor University in Waco, TX, as a Senior HR Generalist! In this role, you'll leverage your HR expertise to lead complex issues and administration for a high-volume Food & Beverage account. Key accountabilities include full-cycle recruitment, employee training, development, relations, engagement, and HR policy education. Grow professionally with endless opportunities at Compass Group.
Key Responsibilities:
Employee Engagement/Retention:

• Collaborate with management to improve employee engagement and retention aligned with client objectives.
• Facilitate participation in corporate engagement surveys, action planning, and year-over-year improvement initiatives.
• Implement strategies to drive engagement and client satisfaction.
• Ensure onboarding practices enhance associate performance and retention.

Recruitment:

• Source and onboard frontline hires, optimizing onboarding and payroll systems.
• Review and enhance recruitment processes, ensuring compliance with Compass National Recruiting Center (CNRC) standards.
• Coordinate background checks and manage exceptions or escalations.

Employee Relations:

• Serve as a liaison between managers and the Human Resources Service Center (HRSC).
• Establish best practices and ensure consistency in addressing employee relations issues.
• Support EEOC and lawsuit claims documentation, providing training on Performance Management and employee relations.
• Advise managers on employment policies, procedures, and practices.
• Manage employee relations, including problem resolution, coaching, and performance issues.

Human Resources Compliance:

• Ensure completion and filing of necessary hiring and termination paperwork.
• Provide guidance on employee file maintenance for state and federal law compliance.
• Ensure I-9 and Wage and Hour compliance.
• Support safety programs, worker's compensation, and leave of absence processes.

Preferred Qualifications:

• Bachelor's Degree in Human Resources, Business Management, Hospitality Management, or related field.
• PHR or SPHR certification preferred.
• 3-7 years of HR Management experience.
• Previous Food & Beverage operations experience beneficial.
• Strong organizational and computer skills, including proficiency in Word, Excel, PowerPoint, and web-based programs.

Apply to Chartwells Higher Education today!
Chartwells Higher Education is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
Chartwells Higher Ed maintains a drug-free workplace.
Associates at Chartwells Higher Edare offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Req ID: 1288185
Chartwells HE
JESSICA BARRICK
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