Hr Generalist

Overview

Happy Returns is making online returns better for shoppers, retailers, and the planet! We do this by providing a seamless system of technology, service, and logistics that gives shoppers the frictionless returns they want and retailers the low-cost and efficient service they require. Happy Returns operates a national network of Return Bar locations staffed by friendly, well-trained Returnista return specialists located in premier shopping centers, national and regional store networks, and other convenient spots. Our Hub (Warehouse) Operations are integral for us to execute on this vision. Our company is growing rapidly, and we’re looking for a dynamic, organized, and passionate leader to join our team in our Southaven, MS Hub.

Position Summary

As the Human Resources Generalist, you’ll be responsible for Human Resources (HR) activities, employee engagement program management, and assisting with HR administration. We’ll look to you to champion our values, ensuring a differentiated and engaged workforce. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and the company.

• Provide employee relations guidance to employees and management by actively
  responding with sensitivity to the needs of employees and leadership.
• Oversee the day-to-day support of Human Resources for on-site as well as remote facilities
  in collaboration with corporate HR.
• Drive and implement employee engagement initiatives at your site in conjunction with site
  leaders and assess the impact of all programs and events.
• Complete the on-boarding functions for new employees including system onboarding, new
  employee orientation and necessary coordination of new employee training.
• Ensure compliance with state and federal laws and regulations; assess, communicate,
  interpret, and administer updated HR policies and procedures.
• Serve as the primary contact for employees and management seeking answers and advice
  on benefits, FMLA, workers’ comp, disability, etc.
• Handle, in collaboration with corporate HR, employee relations matters including
  workplace complaints, investigations, conflict resolution.
• Ensure new hires and terminations are processed and employee data is current and
  accurate within our client’s HCM system and maintains proper employee files in
  accordance with policy and law.

Requirements

• Bachelor’s degree or equivalent work experience.
• Specialized training in employment law, compensation, organizational planning,
• organization development, employee relations, safety, training, and preventive labor
• relations, preferred.
• Excellent interpersonal skills, ability to build trust, maximize relationships, and interact
• with all levels, from hourly employees to senior management, are essential.
• Experience working in HRIS and time/attendance systems
• Experience in working in manufacturing/warehouse facilities and prior HR experience in
• transportation preferred.
• Proven experience in handling high volume recruitment.
• Experience supporting employee relations and strategic HR initiatives; handling sensitive,
• complex and confidential information.
• Experience providing HR support to a remote workforce.
• Ability to work independently under tight deadlines in a rapidly changing environment

EEO Statement

Integrated into our shared values is Happy Returns’ commitment to diversity. Happy Returns is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture and physical ability. Every individual at Happy Returns has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies

To all recruitment agencies: Happy Returns only accepts resumes from agencies on the Happy Returns orUPS preferred supplier list. Happy Returns is not responsible for any fees or charges associated with unsolicited resumes.

Covid-19 Policy

As part of Happy Return’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.