Hr Coordinator (Hybrid)

Who we are

In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we - through our core business brands Phonak, Unitron, Connect Hearing, and Advanced Bionics - develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry. Our talented and committed employees all over the world know they contribute to something greater than themselves - they create sense.

The Way We Work

At Sonova we value our employees and prioritize their well-being. We believe people do their best and most innovative work in an inclusive environment that provides opportunities for engagement and collaboration across teams while offering flexibility in how work gets done. We designed our work model team by team, empowering teams to customize a working environment that balances individual team needs with business outcomes. By offering work options, we foster more flexible and individualized time management, contribute to a healthy work-life integration, increase employee satisfaction, build meaningful partnerships at work, and calibrate productivity to acknowledge you have a life outside of work. Sonova has chosen a HYBRID WORK MODEL- Customized by team that keeps our employees motivated and engaged.

Sonova Values

At Sonova, we come to work every day knowing that continuous innovation across all disciplines, our shared engagement as a team and our responsible approach to all things we do, brings the delight of hearing to millions of people: to hear better, to listen to music, to communicate effortlessly with friends and loved ones, and to fully enjoy life with all its great variety of sounds. In doing so, our shared core values reflect the corporate culture that defines and unites us as a company across all brands and regions.

1. We Care -- We care for our employees, customers and consumers, as well as our shareholders and society.
2. We drive innovation -- We courageously pioneer new ideas and approaches to come up with impactful innovations, to delight customers and consumers.
3. We strive for excellence -- We act with agility. We aim to excel. We are continuously working on improving products, services, processes and skills, to realize growth.
4. We take accountability -- We deliver on our commitments. We take accountability to provide outcomes in agreed quality and time, always acting with integrity.
5. We build the best teams -- We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place.

Aurora, IL

HR Coordinator

Purpose of role: The HR Coordinator is responsible for the administration of key HR functions and programs. The HR Coordinator works closely with the HR Business Partners, Talent Acquisition and HR Shared Services to support the full employee lifecycle as well as the administration of policies and procedures.

Our Offer to You:

• Improving the quality of life of millions of people suffering from hearing loss
• A challenging and motivating assignment as part of a dynamic team
• Modern mindset and processes, accommodating flexible working conditions
• Opportunities for further responsibilities and support for further training and development
• A company that values diversity and inclusion
• Sonova's outstanding opportunities and career growth

Main Tasks and Responsibities:

Recruitment & Onboarding

• Create new hire documentation including offer letters, restrictive covenants, ancillary agreements, etc.
• Send new hire welcome emails
• Schedule and facilitate HR Onboarding for new hires
• Coordinate completion of induction check list, job descriptions and photos/profiles in Sonnet
• Collect new hire paperwork and digitally file in ADP
• Complete background check process

Program Administration

• Process and manage the reward and recognition including PTO, spot bonuses and incentive programs
• Process and monitor the tuition reimbursement program
• Answers all Car Program  related inquiries,  approves invoices and ensures reimbursements and deductions are processed timely and correctly
• Assist in the roll out for benefits annual enrollment, development and performance objectives and annual compensation processes 
• Answer questions and provide data for annual engagement survey

Data & Reporting

• People data management (hires/terms) Sonnet, LMS and ADP
• Maintain and support system level set up including security, access control systems and access level badges for employees
• Run reports for all data requests from HRBPs and internal customers to support ad hoc requests, compliance, audits, reporting requirements, benefits filings, etc.
• Develop and run reports to on personnel and HR metrics through Success Factors and other applications 
• Monitor completion of required trainings in LMS

General Administration

• Respond to employee inquiries on general questions, payroll and benefits and escalate to shared service or HRBP as needed
• Order supplies for employees, badges, name plates if applicable
• Manage HR Pcard expense process
• Process invoices, corporate card and business card orders
• Assist finance in the cross charge reconciliation process
• Send HR Mailbox communications
• Manage HR Team calendar, assist with HR Team meeting set-up
• Comply with all local, state, federal laws and Company rules and/or regulations
• All other duties as assigned

Education and Skillset:

• High School Diploma or equivalent required, bachelor's degree preferred
• Previous experience working in a corporate HR department highly preferred
• Excellent organizational skills and outstanding attention to detail
• Strong time management and prioritization capabilities maintaining multiple tasks effectively
• High sense of urgency
• High integrity and ability to maintain confidentiality
• Exceptional verbal and written communication skills with ability to work with employees at all levels, comfortable pushing back when appropriate
• Ability to influence
• Customer service skills
• Intermediate computer experience including working knowledge of Microsoft Office Suite
• Success Factors and ADP experience preferred
• Microsoft Visio experience a bonus
• Intermediate Excel and PowerPoint skills preferred

A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova

Don't meet all the criteria?  If you're willing to go all in and learn we'd love to hear from you! 

We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contact wholesale.HR@Sonova.com

Health Benefits and Perks:

• Medical, dental and vision coverage*
• Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
• TeleHealth options
• 401k plan with company match*
• Company paid life/ad&d insurance
  • Additional supplemental life/ad&d coverage available
• Company paid Short/Long-Term Disability coverage (STD/LTD)
  • STD LTD Buy-ups available
• Accident/Hospital Indemnity coverage
• Legal/ID Theft Assistance
• PTO, floating Diversity Day, & paid holidays*
• Paid parental bonding leave
• Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
• Robust Internal Career Growth opportunities
• Tuition reimbursement
• Hearing aid discount for employees and family
• Internal social recognition platform
• D&I focused: D&I council and employee resource groups

*Plan rules/offerings dependent upon group Company/location.