Job Responsibilities:
- Greet and register guests
- Inspect the grounds, public areas and guest rooms for appearance and cleanliness
- Ensure company standards for housekeeping, decor and guest services are met
- Answer guest questions about hotel services and policies
- Keep track of the hotel’s financials
- Interview, hire, train and terminate staff
- Monitor staff performance, ensuring the hotel is running well and guests are happy
- Coordinate front-office and back-office activities and resolve any problems
- Set budgets, room rates, allocate funds and approve expenditures for various departments
Skills:
- Ability to lead a large group
- Attention to detail
- Ability to work in a fast-paced, high-stress environment
- Excellent written and verbal communication
- Knowledge of all hotel operating procedures
- Critical-thinking and problem-solving skills
- Ability to manage several budgets
- Excellent customer service and interpersonal skills
Education, Experience, and Licensing Requirements:
- Proven experience as Hotel Manager or relevant role
- Fluency in English, knowledge of other languages is a big plus
- Understanding of all hotel management
- Excellent knowledge of MS Office
- Min 2 years of experience with management software
- Excellent customer service skills
- Great decision making and problems solving skills
- Good leadership skills
- Ability to motivate staff
- Degree in Business Administration, Hospitality Management or relevant field
Job Type: Full-time
Pay: From $26.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person