Hotel General Manager

Hotel General Manager - Home2 Suites

Ideally seeking someone who can fill this position that has experience as a General Manager at a Hilton affiliated property, is familiar with OnQ and R&I, has Hilton General Manager certifications, and can take on the responsibility of managing a 90-room, limited service property with about 25 employees and being present at any time necessary to ensure the proper functioning of the business.

We are open to hiring candidates that lack the above mentioned qualifications if they show the drive and ambition to take on the responsibilities of managing a Hampton Inn. There is room to grow as we are a growing management company in the metro Detroit area that will be expanding to take on additional hotels

Please submit your resume and we will get back to you shortly regarding the interview process. We are looking to make a hire in the couple weeks.

As the General Manager, you would be responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards.

* Lead, direct and manage all hotel operations including, but not limited to hotel budgeting and forecasting, strategic planning, leading service initiatives, leading and managing balanced scorecard performance, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives, leading and developing the executive team, responding to guests inquiries and resolving concerns and hotel-wide meeting participation and facilitation
* Ensure guest and team member satisfaction
* Monitor and develop team member performance, particularly the executive team and department heads, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
* Recruit, interview and train team members
* Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements
* Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies
* Serve as primary liaison with hotel owners and corporate entities

EOE/AA/Disabled/Veterans

Requirements
What are we looking for?
Basic Qualifications:

• 1+ years of GENERAL MANAGER
• Experience managing $2M in revenue or greater at a focused service property
• Proven success in building strong service culture

Preferred Qualifications:

• Local market expertise
• Hilton brand experience

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Choose your own hours
• On call
• Weekends as needed

Supplemental pay types:

• Bonus opportunities

Experience:

• using Hilton's OnQ: 1 year (Required)

Ability to Relocate:

• Northville, MI 48168: Relocate before starting work (Required)

Work Location: In person