Hotel Front Office Manager

What you will be doing every day:

Join The Fontaine Hotel as a Front Office Manager and make a difference in our guests' experiences! We are seeking a driven and enthusiastic individual to lead our front desk operations, ensuring top-notch customer service and efficient daily operations. As a Front Office Manager, you will have the opportunity to oversee a team of front desk agents, parking attendants and work closely with other departments to create a seamless guest experience. You will manage human resources functions including recruiting, selection, orientation, training, coaching, performance reviews, recognition programs, maintain a skilled and motivated workforce. If you are passionate about hospitality and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity!

What will enhance your success in this role:

• 2+ years of experience in Hotel Front desk management/supervisory operations or related field
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Read, write and speak English fluently
• Proficient in hotel management software and Microsoft Office
• Detail-oriented and able to multi-task effectively
• Customer service oriented and committed to providing exceptional guest experiences
• Computer experience required. Proficient in Opera PMS, Micros & Microsoft Office
• Prior cash handling experience necessary
• Ability to work flexible hours, including weekends and holidays as needed

Benefits:

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits that begin the first of the month after 30 days designed to enrich the lives and well-being of our team members and their families.

• Medical Coverage
• FREE 24/7 Healthcare Concierge
• FREE 24/7 Teladoc service
• Maternity Program
• Vision Insurance
• Dental Insurance
• Company Paid Life Insurance, Long Term Disability, and Short-Term Disability
• Pet Insurance
• Hotel Discounts
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match Day 1

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Work setting:

• In-person

Education:

• High school or equivalent (Required)

Experience:

• Opera PMS: 2 years (Preferred)
• Hotel Front desk: 2 years (Required)
• Hotel leadership: 1 year (Required)

Language:

• English (Required)

Ability to Relocate:

• Kansas City, MO 64112: Relocate before starting work (Required)

Work Location: In person