Front Office Manager

Job Overview:
We are seeking a highly organized and customer-focused individual to join our team as a Front Office Manager. As the first point of contact for our patients, you will play a crucial role in ensuring their satisfaction and providing exceptional customer service. If you have a passion for dentistry and possess strong leadership skills, we encourage you to apply.

Responsibilities:

• Manage Front Desk Operations: Oversee daily front desk activities, including appointment scheduling, patient check-in/out, phone inquiries, and handling patient inquiries and concerns with professionalism and efficiency.
• Treatment Coordination: Ensure seamless patient flow by effectively managing appointment scheduling; create and present treatment plans
• Billing and Insurance: Oversee billing and insurance processes, including verifying insurance coverage and addressing billing inquiries to ensure accurate and timely payments.
• Financial Management: Assist with financial management tasks such as maintaining financial records, processing payments, and managing accounts receivable to ensure the financial health of the practice.
• Compliance and Regulations: Ensure compliance with all relevant regulations, including HIPAA and OSHA guidelines, and maintain accurate records to meet legal and ethical standards.
• Patient Relations: Foster positive relationships with patients by addressing their needs and concerns promptly and professionally, ensuring a welcoming and comfortable environment.

Requirements:

• Previous experience in a dental office required
• Proven experience in Front Office management or administrative roles, with strong leadership and supervisory skills.
• Excellent communication and interpersonal abilities, with a focus on delivering exceptional customer service.
• Proficiency in dental office software and computer skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Knowledge of dental billing and insurance procedures preferred.
• Understanding of HIPAA and OSHA regulations.
• High school diploma or equivalent; additional education or certification in office management or healthcare administration is a plus.

Join our team and become an integral part of our mission to provide high-quality dental care and exceptional patient experiences. If you are a motivated and detail-oriented individual with a passion for customer service, we invite you to apply for the Front Office Manager position at our dental practice.

*Please do not apply if you do not have dental Front Office experience.

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Expected hours: 37 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to Relocate:

• Chesterfield, MO 63017: Relocate before starting work (Required)

Work Location: In person