Address
Form of work
Salary```Duties```
- Manage the Front Desk operations and ensure smooth daily operations
- Greet and welcome guests in a friendly and professional manner
- Handle guest check-ins and check-outs efficiently
- Provide exceptional customer service and address guest inquiries and concerns promptly
- Manage reservations and room assignments
- Coordinate with housekeeping and maintenance staff to ensure clean and well-maintained guest rooms
- Handle cash transactions, maintain accurate records, and balance cash drawer
- Train and supervise Front Desk staff
```Qualifications```
- Previous experience in night audit or hospitality management preferred
- Knowledge of hotel operations and procedures
- Excellent customer service skills with a friendly and professional demeanor
- Strong communication skills, both verbal and written
- Proficient in phone etiquette and handling phone systems
- Familiarity with hotel management software is a plus
- Bilingual or multilingual skills are highly desirable for effective guest relations
Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and qualifications may be subject to change based on the needs of the hotel.
Please submit your resume highlighting relevant experience for consideration.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Free parking
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Overtime
- Weekends as needed
Work setting:
- In-person
Work Location: In person
