Hotel Front Desk Night Auditor

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a Night Auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today! Compensation:

13.00 - 14.00 hourly

Responsibilities:

• Process additional administrative, bookkeeping. and accounting procedures as required
• Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
• Ensure all guests feel they are having an exceptional experience at the property
• Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Execute Front Desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed

Qualifications:

• Outstanding communication skills and excellent customer service skills are required
• Proficiency with computers is required; experience with reservation and accounting software is desired
• Some college is preferred but a high school diploma or equivalent is required
• Front desk clerk duties, guest services, Night Auditor or previous hospitality experience is preferred but not required
• Flexible overnight hours are required

About Company

At Hilton Garden Inn, our mission statement is simple:

“To provide legendary service to our guests by empowering our team to consistently deliver the spirit of hospitality in a safe and fun work environment.”