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SalaryAbout us
The Carpentry Hotel is a small business in Dalton, GA. We are Dalton's only Boutique Hotel.
Job Summary:
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities:
- Greet guests and provide them with a warm welcome
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to inquiries in a timely manner
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints or concerns with patience and professionalism
- Process payments and maintain accurate records
- Assist with night audit duties as needed
- Maintain cleanliness and organization at the Front Desk area
Experience:
- Previous experience in a customer service role, preferably in the hospitality industry
- Knowledge of hotel operations and procedures
- Familiarity with phone systems and basic office equipment
- Strong communication skills, both verbal and written
- Excellent guest relations skills with the ability to anticipate needs and exceed expectations
- Attention to detail and ability to handle multiple tasks simultaneously
If you are looking for an exciting opportunity to be part of a dynamic team in the hospitality industry, please apply with your resume. We offer competitive compensation, opportunities for career advancement, and a positive work environment.
Job Type: Part-time
Pay: $14.00 - $15.00 per hour
Expected hours: 24 – 32 per week
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Night shift
- Overnight shift
Ability to Relocate:
- Dalton, GA 30720: Relocate before starting work (Required)
Work Location: In person
