Address
Form of work
Salary```Duties```
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints or concerns with patience and professionalism
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Maintain a clean and organized Front Desk area
```Qualifications```
- Previous experience in hotel management or Front Desk operations is preferred
- Familiarity with phone systems and hotel reservation software is a plus
- Excellent communication skills, both verbal and written
- Multilingual abilities are highly desirable
- Strong customer service skills with a friendly and helpful attitude
- Ability to handle difficult situations with tact and diplomacy
- Attention to detail and ability to multitask in a fast-paced environment
- Knowledge of hospitality industry practices and standards
Please note that this position may require working night shifts or participating in the night audit process.
We offer competitive pay rates, opportunities for career advancement, and a positive work environment. If you are passionate about hospitality and providing exceptional guest experiences, we would love to hear from you.
Please submit your application online or visit our Front Desk to fill out an application in person.
Job Types: Full-time, Part-time
Salary: $13.00 - $16.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
Work setting:
- In-person
Ability to Relocate:
- Cedar Rapids, IA 52402: Relocate before starting work (Required)
Work Location: In person
