Hoa Community Manager (Wa)

Job Type
Full-time
Description
Summary:
At Best Management Company, our Community Managers work as a team, and collaborate with each other. They are well trained and versatile in project management, maintenance, and property finances. We believe that the person who manages the community should be involved in every part of their community to truly serve them the best. As an engaging self-starter, the Community Manager embodies our motto through proactive leadership. With an emphasis on service, a Community Manager is organized and consistently puts the client front and center.
By partnering with multiple Boards of Directors, the Community Manager must build longstanding relationships to assist in the development of goals for each Homeowner's Associations. Then, the Community Manager will support the Boards of Directors in deploying the right strategic plans to meet those goals. All major community projects and issues will be managed by the Community Manager.
The Community Manager is equipped with industry expertise and comprehensive knowledge of management practices, accounting procedures, personnel practices, Association CC&Rs and Bylaws, inventory and procurement, contract relations, association maintenance and safety practices. Prior management experience as a portfolio manager is required and candidates must hold a CCAM® designation or CMCA®/AMS® designations.
Essential Duties and Responsibilities:
To perform this position successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assist multiple Boards of Directors (BOD) in developing the overall operational strategy for their Association; implement the Board's goals; monitor and report status of implemented goals to the Board(s).
• Maintain client relationships with the Boards by serving as a liaison between the Board and the management company.
• Develop fiscal management policies and procedures that protect each assigned Association's assets and help maintain property values, review financial reports, and adhere to budgets.
• Oversee the bidding process for third party vendors.
• Monitor homeowner assessment delinquencies and oversee collection efforts.
• Prepare the annual budget by analyzing prior expenditures and assessing new expenditure needs.
• Administer all legal issues as well as ensure Association policy and procedure adherence, compliance with governing documents or corporate and civil code, and state and federal obligations.
• Maintain all communications with the Board; creating weekly/monthly reports and action item lists. Maintain past and current Association records and files relating to the operation and management of the Association.
• Prepare agendas and Board packages and attend all Board meetings, including Executive Session and General Session meetings.
• Perform all other duties as business needs dictate

Requirements
Knowledge, Skills and Experience

• 3+ years of experience in the industry, managing homeowner's associations, city government, or related experience
• College degree is a plus but not required
• Strong analytical, problem solving and creative thinking skills
• Customer service-driven; ability to promote community harmony and satisfaction
• Excellent, effective and diplomatic verbal and written communication skills
• Understanding of project management, budget management, and strategic goal development
• Ability to read and interpret financial statements (P&L, Balance Sheet, General Ledger) with a critical eye toward detail
• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint
• CCAM® designation and/or CMCA® and AMS® designations desirable

License/Permits/Certifications Required:

• Valid Driver's License and State mandated vehicle insurance.

Availability:
Regular business hours (Monday-Friday) and must be available for Board meetings after regular business hours, as necessary.
Benefits:
Our company benefits are just one facet of our colleague care model. We offer medical, dental, vision, voluntary supplemental disability, basic Life, voluntary life and AD&D insurance plans. We offer paid holidays, sick, and vacation. In addition to Flexible Spending Account (FSA) and Dependent Care Spending Accounts (DCSA), Roth IRA, 401(K) and 401(K) match, cell phone service reimbursement. We also provide benefits like mental and emotional wellbeing through our EAP and discount hub. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
Physical Requirements and Work Environment
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to sit for extended periods of time
• Must have finger dexterity for typing/using a keyboard
• Must be able to sit for long periods of time at a desk on in a meeting
• Must be mobile enough to move around office
• Must be able to participate in community inspection walks
• Must be able to hear in order to receive telephone calls and voice mail messages
• Must be able to lift up to 25lbs.

Work Environment:
The work environment is a typical office building. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Best Management is proud to be an Equal Opportunity Employer that celebrates the diversity of our team. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other legally protected status. For individuals with disabilities who would like to request an accommodation such as an ASL interpreter, please contact Vy Nguyen at 949.334-8166.
Salary Description
$67,000 - $69,000/year