Community Manager, Seattle

Censys ingests millions of certificates and billions of network handshakes daily and exposes this data to customers to help them secure their organization by understanding their network attack surface. We're a true startup with midwestern roots and a brilliant academia-backed founding team. We're looking for a high-energy, action-oriented person who is interested in helping build a product and culture that we're proud of for years to come.
We are looking to add a LMS Community Manager to our team in order to launch and grow our Technical and Content Customer Training program. We are looking for someone who has curriculum building experience, strong technical knowledge, and the media/design skills to develop an industry-leading training program. Training programs include content to support the onboarding and continued growth of our customers, community, and partners. You'll thrive here, if you're curious, open-minded, flexible, passionate about user experience, love to take ownership, and deeply value collaboration.
What you'll do:

• Contribute to fast time-to-value by educating the customer on how Censys Products and APIs work while also teaching users how to administer, use, and grow with Censys Products.
• Learn and teach users about how the product works as well as why it matters and the value it adds.
• Architect learning paths and courseware using a Learning Management System.
• Develop and standardize video and written content that enables cybersecurity professionals throughout the customer lifecycle.
• Transform Instructor-Led Training (ILT) content into an eLearning experience.
• Collaborate with stakeholders in Support, Customer Experience, Channel Partnership, and Product Marketing to ensure content production is aligned with customer needs and product adoption goals.
• Understand core Attack Surface Management and Threat Hunting/Threat Intel processes and methodologies and how our products help those teams accomplish their goals.
• Own and proactively manage the content development process by collaborating with SMEs to produce high quality and impactful content on regular deadlines

• Manage our Customer Learning program and grow it overtime

Skills that set you apart:

• Understanding of the Attack Surface Management and Threat Hunting/Threat Intel fields
• Experience working in cybersecurity preferred but not required; knowledge of the personas working in the cybersecurity community
• Prior experience teaching or deploying enterprise or cloud-based solutions
• Prior experience producing customer content (videos, eLearning modules, technical presentations, lab guides)
• Excellent verbal, written and interpersonal communication

Our target salary range for this role is between $140,000 USD and $150,000 USD + bonus eligibility and equity.
Our roots are in Ann Arbor, Michigan with location hubs in Seattle, the Bay Area, Washington D.C., and Dublin, Ireland. Our innovation is fueled by the team's global perspectives and diverse backgrounds.
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they feel they meet every qualification. At Censys we are dedicated to building a diverse, inclusive, and authentic workplace - so if you're excited about this role but your past experience doesn't align perfectly with every listed requirement in the job description, we encourage you to apply anyways. You may be exactly who we need to fill this role or others!
We value diversity and are committed to creating an inclusive environment for all employees. Censys is an equal opportunity employer.