Community Manager

Community Manager

We are seeking a Community Manager to join our team at our 576 unit community in Kent, WA.

Who You Are:

Our Community Managers are the face of our community and represent the company in a way that no other employee can. As a Community Manager, you are the face of our community and the leader of our residents. You are responsible for maintaining excellent resident relations, providing exceptional service, and ensuring that all employees are well-trained on proper service delivery. You will work closely with the leasing agent to ensure that all resident needs are met and that the community is running smoothly. The goal is to create a memorable experience for every resident while providing them with an exceptional quality of life experience.

Essential Functions:

• Ensure that all employees in all departments follow all company policies, procedures, and regulations.
• Maintain confidentiality of all information regarding residents, employees, and their property.
• Respond promptly to any questions or concerns of residents or employees.
• Ensure compliance with all local, state, and federal laws and regulations regarding the community.
• Maintain accurate records of resident accounts by following department policy and procedures.
• Participate in monthly rotations among department heads, maintenance, HR, and accounting staff as directed by the director of operations management.
• Perform other duties as assigned by management including but not limited to scheduling maintenance maintenance contractors for vacant units and managing maintenance requests from residents for unit upgrades, repairs, or changes.

Position Requirements:

• Must be able to work a flexible schedule including nights weekends holidays based on resident needs. Must be available to work weekends based on business needs. Must be able to lift up to 75 pounds. Must be able to work with or without an interruption. Must have reliable transportation. Must have valid driver’s license. Must have reliable transportation. Must be able to communicate effectively in person or via phone call back about issues with residents or property managers. Must be able to work without a break for 8 hours per shift. Must be able to work with or without an interruption.Must have reliable transportation.Must have valid driver’s license.Must have reliable transportation.Must be able to communicate effectively in person or via phone back about issues with residents or property managers.Must be able to work without a break for 8 hours per shift.Must be able to work with or without an interruption.Must have reliable transportation.Must have valid driver’s license.Must have reliable transportation.Must be able to communicate effectively in person or via phone back about issues with residents or property managers.Must be able to work without a break for 8 hours per shift.Must be able to work with or without an interruption.Required Skill Set:
• Excellent communication skills – both written and verbal; listening and speaking skills; problem-solving abilities; ability to multi-task; strong organizational skills; ability to prioritize tasks; ability to manage time efficiently; ability to adapt quickly under pressure; ability to handle conflict; flexibility; positive attitude; professionalism; sense of urgency; team player mentality; interest in community growth & development; passion for quality customer service.; preferred candidate has some real estate experience (real estate agent, broker/broker).

Job Type: Full-time

Pay: $82,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Experience level:

• 1 year

Schedule:

• Monday to Friday

Experience:

• Property Management: 1 year (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Kent, WA 98032 (Required)

Ability to Relocate:

• Kent, WA 98032: Relocate before starting work (Required)

Work Location: In person