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Form of work
Crosby Senior Services, doing business as Heartwood Senior Living, is a shared partnership with Presbyterian Homes & Services. CRMC and Presbyterian Homes developed a shared vision, Crosby Senior Services, to provide a state of the art expanding Senior Care Community. The master plan included “Heartwood” a senior housing community with independent living, assisted living, and memory care which opened in 2007, and a footprint of where the care center attached to CRMC hospital could move over time. The new care center is under construction and planned to open in October 2024. There are aspirational discussions related to viewing how CSS could be a model for regional rural health care and work with licensing bodies toward this model of care delivery.
With 100+ employees, the Crosby Senior Services building is currently located in Crosby, MN, providing the full range of services needed to support the senior services community. As a new separate company, Crosby Senior Services will need to set up its own Human Resources department and will require the addition of the role of an HR Director. This rewarding position will be a full-time salaried position, starting at compensation of $80,000/year (plus experience considered), and a wide array of employee benefits.
POSITION SUMMARY
As a member of the senior services campus leadership team, the Human Resources Director provides daily direction and oversight to operational aspects of Human Resources. Responsible for ensuring people strategies, programs and department operations are efficiently aligned to respond to organizational needs and priorities. Serves as a human resource leader who provides exceptional support to all employees and the leadership team, all while upholding the organization's mission, vision, values and goals.
The position will have one HR Generalist direct report within HR, which will include payroll/benefit administration, safety/workers compensation, employee health and wellness, onboarding/compliance, recruitment/retention, and HRIS/system maintenance and optimization. The HR Director will also serve as a back-up for human resource daily processing of these areas in the event of employee absence and/or staff turnover.
The HR Director will be assisting with the initial set up and on-going maintenance/development of various HR policies, systems, tools, and benefit plans. This role will assist with a carve out from the current company’s collective bargaining agreement and any employment related policies to support the management of employees in the new entity. While this position will report immediately to the Senior Services Campus Administrator, there will be guidance and broad oversight from the HR Advisory Council. Ultimately, this role will take high level direction from the board of directors, with representatives from both organizations in the partnership.
The HR director will provide expertise and advise the HR Advisory team and management on a broad and comprehensive range of Human Resources activities, including recruitment, compensation, performance management, talent development, employment transactions, policy compliance, and other related HR functional areas.
POSITION QUALIFICATIONS
Education and Experience:
- Graduate of a nationally or regionally accredited four-year college or university with degree in HR management, business administration, or related field required.
- 6+ years of HR business partner, strong generalist and/or HR leadership experience with some of that experience being in Healthcare and/or Long Term Care Industry HR experience required.
- Extensive experience with labor relations, negotiations, and/or collective bargaining agreements preferred. Exceptional communication skills and team orientated approach required. Ability to develop staff in the areas of efficiency, customer service, project and management/prioritization required.
- Experience required in payroll/benefit administration, onboarding/compliance, recruitment/retention, and HRIS/system maintenance and optimization.
License/Certifications:
- SPHR or SHRM-SCP certification preferred.
Special Skills and Aptitudes:
- Must possess strong leadership, communication, and problem-solving skill.
- Strong interpersonal relationship skills including good listening and communication skills.
- Ability to communicate effectively in a variety of settings and with a wide variety of people and different organizational levels.
- Ability to develop effective relationships with various stakeholders.
- Ability to effectively supervise employees.
- Ability to handle confidential information discreetly and appropriately.
- Ability to develop and implement plans for program/department operations.
- Ability to adapt resources to meet the needs of the situation.
- Ability to properly operate all equipment required for this position.
- Strong collaborative skills to serve well with all organizational partners.
- Excellent problem-solving abilities & on-the-spot decision-making.
- Good understanding of the legal environment surrounding health care and employment law, benefit and payroll regulation, and policy/procedural/documentation requirements within HR.
ESSENTIAL RESPONSIBILITIES:
- Lead and manage the daily operations of the Human Resources department.
- Day to day assistance, support, and guidance to HR direct reports.
- Ensure completion of any HR audits as needed or required.
- Conduct and support any coaching/correction of employees, complaints/grievances/arbitration cases, and/or HIPAA investigations.
- Assist with workforce planning oversight & ensure successful implementation of any recruitment and/or retention programming.
- Lead benefit broker meetings & assist with benefit planning, document upkeep, and renewals.
- HR policy management/updates.
- Work with legal counsel to manage labor relations, negotiations, and/or collective bargaining agreement renewals and/or updates.
- Onboarding/recruitment/retention oversight.
- HRIS/payroll/benefit administration oversight.
- Design and implement changes in HR workflows as needed, with support from HR direct report staff.
- Wellness/employee health/workers compensation oversight.
- Performance management of direct report and support of duty across the organization.
- Responsible for strong customer service delivery by the HR department.
- Advise Advisory team of any on-going or recurring HR issues.
- Develop and administer special projects as needed, ensuring that timelines are established and met.
- Other duties as needed and/or assigned.
