Health & Wellness Sales Consultant

We are seeking a detail-focused, caring, and thoughtful individual to complete patient services coordination from discovery to graduation from our programs while promoting the goals and upholding the ideals of Chicago Weight Loss & Wellness Clinics in providing excellent care and experience for our diverse patient population.

This individual should be a dynamic, energetic, outgoing and organized professional for a prominent weight loss & Wellness practice to assist in the patient acquisition process and strengthen the patient experience.

Must have strong customer service and sales experience, have exceptional computer proficiency, be detail oriented, possess excellent communication skills, and have the ability to effectively sustain multiple simultaneous tasks while maintaining a high level of customer service.

Will be responsible for speaking with all new leads and patients on the phone, explaining programs and procedures, answering questions, providing guidance, acting as liaison between physician and patient, quoting fees, scheduling appointments, promoting treatment results, reviewing pre- and post-program instructions, collecting payment, interfacing with patients and their families from the initial phone call through treatment completed, customizing the care plan for each patient, managing the consultation process, paying close attention to the details of the entire patient experience, participating in practice marketing, bonding and “hand holding” of patients through their process.

This position is a sales and customer service role, as well as a patient support role for all new and existing patients in the practice and the ideal candidate must thrive in a service environment. Must have a professional presentation that is representative of our upscale practice, be highly motivated and work well individually as well as in a team environment.

Experience/Requirements:

High school degree required, college degree preferred

Proven record of excellence in sales and customer service

Medical office experience preferred

Weight loss or Wellness clinic experience would be beneficial, but we are willing to train the right person

Demonstrates strong communication and interpersonal skills over the telephone, in written communication and in-person

In this position you will:

Generate, prospect, and convert new leads to patients

Patient and client consulting and program/product sales

Greet patients and conduct new patient intake

Schedule patient appointments via phone, email or text and conduct follow up activity

Collect fess or payment

Document transactions and manage clinic medical records

And any other duties as assigned or necessary

Please send cover letter, resume, and references for consideration. This position is for our Chicago/Lincoln Park Branch/Location.

Job Type: Full-time

Pay: $25.00 - $35.00 per hour

Benefits:

• Paid time off

Experience level:

• 2 years

Schedule:

• Monday to Friday
• Weekends as needed

Work setting:

• Clinic
• Medical office
• Private practice

Education:

• Bachelor's (Preferred)

Ability to Relocate:

• Chicago, IL 60614: Relocate before starting work (Required)

Work Location: In person