Company

The Cape Codder Resort And SpaSee more

addressAddressHyannis, MA
type Form of workFull-time
salary Salary$58,000 - $62,000 a year
CategoryAccounting/Finance

Job description

Summary: The Restaurant Manager is responsible for maintaining a high degree of guest and staff member satisfaction while assisting with the day-to-day operation of all food venues in the facility by performing the following duties:

Essential Duties and Responsibilities:

Able to multitask, think quickly and maintain a calm demeanor in dealing with difficult people.

· Ensures the highest quality product reaches our guests and meets culinary specifications.

· Conducts daily shift meetings for planning and organizing workloads to meet business needs while problem-solving and streamlining open issues including procedural and policy matters.

· Assists in on-the-job training and coordination of training for all new hires.

· Assists management with motivating, developing, coaching, and counseling staff members to ensure the standard level of service excellence is provided to all guests.

· Visits all tables during every guest’s meal to ensure satisfaction and consistent quality.

· Notifies management of low inventory and recommends new inventory.

· Assists with labor controls and assigning duties to staff members.

· Reports staff member issues, incidents, and accidents to management.

· Compensating and discounting guest checks where applicable.

· Assists management with opening and closing responsibilities and assigning duties to staff, including dining room set-up, and conducting frequent walk-through of each venue.

· Ensure that all productivity and quality standards are maintained.

· Maintains a high level of knowledge of the company’s products and happenings are communicated properly to each guest established rapport with all guests through name recognition.

· Performs other duties and tasks as assigned or determined by management and moves with a sense of urgency.

· Adheres to responsible alcohol service established by company policy.

· Understands and utilizes all safety and sanitation practices as defined in the safety program and reports all accidents and incidents to management.

· Adheres to all company policies and procedures as established in the company Employee Handbook.

Job Type: Full-time

Pay: $58,000.00 - $62,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Paid training
  • Vision insurance

Experience level:

  • 3 years

Restaurant type:

  • Bar
  • Casual dining restaurant
  • Quick service & fast food restaurant

Shift:

  • 8 hour shift

Work Location: In person

Benefits

Paid training, Health insurance, Dental insurance, 401(k), Paid time off, Vision insurance, Employee discount
Refer code: 8420619. The Cape Codder Resort And Spa - The previous day - 2024-03-01 20:12

The Cape Codder Resort And Spa

Hyannis, MA
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