AddressNY HELP Yes
Agency Temporary and Disability Assistance, Office of
Title Temporary Assistance Specialist 1 orTrainee 1 or 2 (NY HELPS)
Occupational Category Other Professional Careers
Salary Grade 18
Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)
Salary Range From $65001 to $82656 Annually
Employment Type Full-Time
Appointment Type Permanent
Jurisdictional Class Competitive Class
Travel Percentage 0%
Workweek Mon-Fri
Hours Per Week 37.5
Workday
From 9 AM
To 5 PM
Flextime allowed? No
Mandatory overtime? No
Compressed workweek allowed? Yes
Telecommuting allowed? Yes
County New York
Street Address Employment and Income Support Programs
317 Lenox Avenue
City Harlem
State NY
Zip Code 10027
Minimum Qualifications NY HELPS: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required, but all candidates must meet the non-competitive minimum qualifications for this title. At this time, OTDA may recruit and hire employees by making temporary appointments. In June 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive, and the official probationary period will begin.At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. NON-COMPETITIVE QUALIFICATIONS: For Trainee 1 level, you must have a bachelor’s or higher degree. For Trainee 2 Level, you must have a bachelor's or higher degree; AND one year of professional experience performing one or more of the following:• Administering Temporary Assistance programs and initiatives to assess applicant/recipient needs, determine eligibility and/or provide services or benefits to low-income individuals or families. Such initiatives may include, but are not limited to, the development of systems applications for determining eligibility and benefit levels for Temporary Assistance programs;• Planning, implementing, assessing, monitoring and/or evaluating programs to deliver effective Temporary Assistance and/or workforce development/training programs to unemployed, underemployed, low income or disabled individuals;• Managing contracts and related budgets for workforce development/training and/or Temporary Assistance programs, including contract development, negotiation and execution, and fiscal management, monitoring or program review; and• Planning, developing, managing, or administering programs that provide care and service to adults, children, and/or families in need of assistance, including childcare, foster care, medical assistance and adult residential care, aid to the refugee and/or immigrant population, or child and adult protective care.Substitution: A Juris Doctor, master's or higher degree in a related field can substitute for one year of specialized experience.For the Full Performance Level, you must have a bachelor's or higher degree; AND two years of professional experience performing one or more of the following:• Administering Temporary Assistance programs and initiatives to assess applicant/recipient needs, determine eligibility and/or provide services or benefits to low-income individuals or families. Such initiatives may include, but are not limited to, the development of systems applications for determining eligibility and benefit levels for Temporary Assistance programs;• Planning, implementing, assessing, monitoring and/or evaluating programs to deliver effective Temporary Assistance and/or workforce development/training programs to unemployed, underemployed, low income or disabled individuals;• Managing contracts and related budgets for workforce development/training and/or Temporary Assistance programs, including contract development, negotiation and execution, and fiscal management, monitoring or program review; and• Planning, developing, managing, or administering programs that provide care and service to adults, children, and/or families in need of assistance, including childcare, foster care, medical assistance and adult residential care, aid to the refugee and/or immigrant population, or child and adult protective care.Substitution: A Juris Doctor, master's or higher degree in a related field can substitute for one year of specialized experience.Note: experience limited to clerical screening of applications, data entry, distribution of forms/brochures to prospective social services applicants, administrative duties in support of Temporary Assistance programs and any function in which the major responsibility of the position does NOT entail the direct planning, oversight, or provision of assistance is not considered qualifying. In addition, experience in staff development activities internal to an organization or auditing of employment and training programs, is NOT qualifying experience for this examination.Temporary Assistance Programs are: Family Assistance (FA), Jobs Program, Safety Net Assistance, Supplemental Security Income (SSI), SSI State Supplement Program, Emergency Assistance to Families or Adults (EAF,EAA), Supplemental Nutrition Assistance Program (SNAP, formerly known as Food Stamps), Employment Services for Recipients of Public Assistance or SNAP, and Energy Assistance. Low Income Housing Water Assistance Program (LIHWAP), Emergency Rental Assistance Program/Landlord Rental Assistance Program (ERAP/LRAP, Pandemic Electronic Benefit Transfer Benefits (P-EBT), Summer Electronic Benefit Transfer Benefits (Summer EBT), and Medicaid.OR55b/c: This position is eligible for 55b/c appointment, and candidates with 55b/c eligibility are encouraged to apply. To be eligible for a 55b/c appointment, candidate must be currently enrolled in the Civil Service 55b/c program and meet the above mentioned Non-Competitive Qualifications. Information about the 55b/c program can be found here: https://www.cs.ny.gov/rp55/.COMPETITIVE QUALIFICATIONSEligible for a lateral transfer or eligible for transfer under Section 70.1 of the Civil Service Law by having one year of permanent competitive service in an appropriate title. Information regarding transfer eligibility is available on the Civil Service Career Mobility Office website at https://careermobilityoffice.cs.ny.gov/cmo/gotit/.ORReachable on the appropriate eligible list in Harlem.
Duties Description These positions will receive supervisory support from a Temporary Assistance Specialist 2, G23.Duties of these 2 positions will include, but not be limited to:• Execute updates to the various NYC Welfare Management System (WMS) manuals: Workers Guide to Codes, Supplemental Nutrition Assistance Program (SNAP) Guide to Codes, Public Assistance (PA) Budgeting Manual, Supplemental Nutrition Assistance Program SNAP Budgeting Manuals, and Authorization of Grants;• Update NYC System Reference Manuals;• General testing of various systems changes to WMS subsystems such as Eligibility, Undercare, Benefit Issuance, Client Notices, External Budgeting and/or Mass Re-budgeting; • Write systems specifications and test plans;• Work with staff in the testing and de-bugging software changes;• Work with Information Technology Services (ITS) to implement changes to WMS;• Provide technical support to Human Resources Administration (HRA) on WMS software issues;• Respond to Freedom of Information Law (FOIL) requests; and• Write detailed computer problem logs for problems identified in testing software.
Additional Comments Full-time, contingent-permanent, permanent, or temporary appointments will be made. If certified by Civil Service, mandatory reemployment list candidates must be considered first for appointment to this title. Candidates must be legally authorized to work in the United States.Your resume must indicate how you meet the minimum qualifications for this position. Non-specific submissions may be disqualified from further consideration if the information you provide does not meet the minimum qualifications.Salary for Trainee 1 starts at $49,363Salary for Trainee 2 starts at $52,198 Remarks:• Candidates should reference posting 24-144SNY when submitting your application. • If submitting electronically, please reference posting 24-144SNY as part of your subject line.• If you are interested in applying to these positions, please visit how to apply for applicant instructions.Interested applicants should send an email to jobpostings@otda.ny.gov and reference posting #24144SNY. DO NOT REFERENCE THE VACANCY ID NUMBER.NYS OTDA seeks to promote a diverse workforce that is a representation of the various cultures, voices, backgrounds, ideas, and talents of the citizens and communities that we serve. We actively solicit and encourage applications from Black, Indigenous, and People of Color (“BIPOC”); LGBTQIA+ individuals; women; people with disabilities; and military veterans.
Some positions may require additional credentials or a background check to verify your identity.
Name Recruitment Unit
Telephone
Fax (518) 474-9374
Email Address jobpostings@otda.ny.gov
Address
Street 40 North Pearl Street, 12B
City Albany
State NY
Zip Code 12243
Notes on Applying To apply, please send a cover letter and resume. Include a current, Civil Service title and grade level and clearly state how you meet the minimum qualifications.Interested applicants should send an email to jobpostings@otda.ny.gov and reference posting #24144SNY. DO NOT REFERENCE THE VACANCY ID NUMBER.You may be required to provide acceptable proof of education, experience, credential and/or license to demonstrate that you meet the minimum qualifications for appointment to this position.Applicants will be required to prove their eligibility for employment based upon acceptance of a position in accordance with the Immigration Reform and Control Act of 1986.If you are a retiree currently receiving benefits, indicate this and the name of the retirement system in your response.In accordance with state law, Governor’s Executive Order No. 6 and Section 504 of the Federal Rehabilitation Act of 1973, as amended, the NYS Office of Temporary and Disability Assistance does not discriminate against disabled individuals. If you are disabled and require reasonable accommodation at the time of the interview, please contact OTDA's designee for reasonable accommodation at (518) 474-7284.
