Address
Form of workJob Description
Are you looking to grow? So are we!
The Ellman Agency in Collegeville, Pennsylvania, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Licensed Insurance Customer Service Representative. In this role you will provide exceptional Customer Service to our clients, addressing all of their insurance-related questions, concerns, and requests. Your positive attitude, rapport-building, and desire to help will make you the perfect fit for this role. We pride ourselves on our top-notch Customer Service and are looking for someone who has the skills to deliver an amazing experience while ensuring their clients have the coverage they need.
Our agency has an awesome team culture! If you are ready to make a change in your life and are looking to join a company that cares about both our clients and you, apply today!
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Work from Home
Flexible Schedule
Mon-Fri Schedule
Responsibilities
- Process customer policy change requests.
- Take premium payments from customers.
- Answer incoming phone calls on the first ring.
- Return all phone messages promptly.
- Maintain knowledge of new products and services.
- Provide exceptional Customer Service and support.
- Be outstanding at relationship building.
Requirements
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Possess an upbeat, positive and enthusiastic attitude.
- Excellent Communication/interpersonal skills.
- Professional phone etiquette.
- Follow through and exceed current and prospective client expectations.
- Works well with other employees and is a team player with a positive attitude.
- A Property & Casualty insurance license is required. (If you don't have one, we'll help you get it!)
