Full Time (32 Hours+) Front Desk Receptionist

Job Description

Front Desk Receptionist – Full Time – Arlington Heights

We are a busy pediatric office looking to fill a Full-Time Front Desk Receptionist in our Arlington Heights office (32-36 hours per week). Front Desk Receptionist (FDR) plays a vital role in the care of our patients. FDR’s are the first point of contact for patients of our practice and have the key responsibilities in the coordination of many day-to-day office activities. Hours for this position includes days, 2 evenings per week and 2 Saturdays per month.

Job duties include:

Patient registration, insurance verification, collecting co-pays and balances, schedule appointments, document scanning, answering telephones and directing calls, appointment reminder calls, working faxes and coordination of daily activities.

We are looking for a candidate that has excellent customer service skills, phone etiquette, highly organized, demonstrate excellent work ethics and professionalism and have proficient computers skills to document accordingly into our EMR system.

Candidate must be detailed-oriented, able to multi-task and be flexible in their job duties and work hours as needed to complete daily job requirement.

In addition, the candidate must maintain an environment characterized by trust, acceptance, recognition, respect and be pleasant, dependable, punctual and a team player. This position will have a wide range of access to protected health information (“PHI”) and understands the importance of confidentiality regarding all patient information pursuant to HIPAA policy and procedures.

Qualifications

1-3 years’ experience in a medical office or fast-paced highly interactive customer service environment.

Good computer skills

Works well with a team

Excellent organization skills and ability to multi-task

Candidate must be proficient in typing

Flexibility to support change, with varying schedules as necessary

Benefits offered

Competitive hourly salary

Health Insurance

Dental Insurance

Life/Short-term disability Insurance

401K/Profit Sharing

Paid Time Off

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off

Schedule:

• 4 hour shift
• 8 hour shift
• Evening shift

Work Location: In person