Address
Form of work
SalaryAbout us
Lilburn Family Eyecare is a small business in Lilburn, GA. We are professional and customer-centric.
Our work environment includes:
- Modern office setting
- Food provided
- Modern office setting
- Growth opportunities
- Relaxed atmosphere
- Flexible working hours
- On-the-job training
Job Summary:
We are seeking a highly organized and customer service-oriented individual to join our team as a Front Desk Receptionist. As the first point of contact for our optometry office, you will play a crucial role in providing exceptional patient service and administrative support. The ideal candidate will have experience working in a medical setting and possess excellent communication skills.
Responsibilities:
- Greet patients and visitors in a friendly and professional manner
- Answer phone calls and direct them to the appropriate department or staff member
- Schedule patient appointments using the electronic medical scheduling system
- Verify patient insurance information and collect necessary co-pays or fees
- Maintain patient records and update information as needed
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Coordinate with other departments to ensure smooth patient flow
- Provide accurate information to patients regarding office policies, procedures, and services
- Handle patient inquiries and resolve any issues or concerns in a timely manner
Experience:
- Previous experience as a medical receptionist or in a similar role is preferred
- Familiarity with medical terminology and office procedures is required
- Proficiency in using computer systems, including electronic medical record systems
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Excellent interpersonal skills and the ability to communicate clearly and professionally
- Knowledge of phone systems and ability to handle high call volumes
- Ability to work well under pressure in a fast-paced environment
Join our team as a Front Desk Receptionist and contribute to providing exceptional patient care in our optometry office. Apply today!
Job Types: Full-time, Part-time
Pay: $13.22 - $13.79 per hour
Expected hours: 25 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Healthcare setting:
- Private practice
Medical specialties:
- Ophthalmology
Schedule:
- Monday to Friday
- No weekends
Ability to Relocate:
- Lilburn, GA 30047: Relocate before starting work (Required)
Work Location: In person
