About us
Uplifting Women's Wellness is a small business in Farmington, MI. We balance modern medicine with ancient alternative practices and our goal is to Improve women's health care services to the community.
Our work environment includes:
- Alternative friendly office setting
- Wellness programs
- Growth opportunities
We are seeking a highly skilled and professional individual to join our team as an Office Receptionist. As the first point of contact for our organization, you will play a pivotal role in shaping the experience of our clients, visitors, and staff. The ideal candidate will exhibit exceptional communication skills, demonstrate impeccable attention to detail, and possess a proactive and positive attitude.
Work Schedule:
Monday 8:30-3pm w/ 30min lunch break
Tuesday 8:30-3pm w/ 30min lunch break
Thursday 9:30-4pm w/ 30min lunch break
Friday 8:30-3pm w/ 30min lunch break
Responsibilities:
- Front Desk Operations: Serve as the primary point of contact for all visitors, clients, and staff. Greet guests with a warm and welcoming demeanor, and ensure that their needs are addressed promptly and professionally.
- Telephone Management: Manage incoming calls, screen and direct them appropriately. Provide accurate information to callers and ensure that messages are relayed in a timely manner.
- Administrative Support: Provide administrative support to various departments as needed, including but not limited to data entry, filing, and document preparation.
- Appointment Scheduling: Coordinate appointments and meetings, ensuring that schedules are organized efficiently. Communicate effectively with staff and clients to confirm appointments and resolve scheduling conflicts.
- Customer Service Excellence: Demonstrate a commitment to delivering exceptional customer service at all times. Handle inquiries and requests with tact and professionalism, maintaining a positive and helpful attitude.
- Office Maintenance: Maintain the cleanliness and organization of the practice. Monitor office supplies inventory and place orders as necessary.
- Confidentiality and Security: Handle sensitive information with the utmost discretion and maintain strict confidentiality. Adhere to security protocols to ensure the safety and privacy of our clients and staff.
- Problem Solving: Demonstrate strong problem solving skills and the ability to think quickly on your feet. Address issues and concerns proactively, escalating them to management when necessary.
Qualifications:
- High school diploma or equivalent required; additional education or certification in office administration is preferred.
- Proven experience in a receptionist or administrative role, preferably in a professional office environment.
- Excellent communication skills, both verbal and written, with a strong command of the English language.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with office equipment such as multi-line phone systems.
- Exceptional interpersonal skills and the ability to interact with individuals at all levels with professionalism and courtesy.
- Strong organizational skills with the ability to multitask and prioritize tasks effectively.
- A positive and proactive attitude, with a commitment to providing outstanding customer service.
- Demonstrated reliability, punctuality, and attention to detail.
If you are a high caliber individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Join our team and be part of a dynamic and supportive work environment where your skills and contributions are valued and recognized.
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Expected hours: 24 per week
Healthcare setting:
- Clinic
- Medical office
- Med spa
- Private practice
Medical specialties:
- Holistic Medicine
- Ob/Gyn
- Primary Care
Schedule:
- Monday to Friday
Work Location: In person