Front Office Customer Service Representative

Duties:
- Provide exceptional Customer Service to clients and customers
- Answer phone calls and respond to emails in a professional and timely manner
- Assist with calendar management and scheduling appointments
- Perform general office duties such as filing, scanning, and data entry
- Use Google Suite and other software programs to complete tasks
- Serve as a personal assistant to the team by organizing meetings and travel arrangements
- Maintain front desk area and greet visitors with a friendly demeanor
- Handle customer inquiries and resolve issues or escalate them to the appropriate department

Skills:
- Excellent phone etiquette and communication skills
- Strong computer literacy, including proficiency in Microsoft Office Suite
- Attention to detail for proofreading documents and emails
- Ability to multitask and prioritize tasks effectively
- Problem-solving skills to address customer concerns or complaints
- Ability to work independently and as part of a team

We offer competitive pay, a positive work environment, and opportunities for growth within the company. If you have excellent Customer Service skills, strong organizational abilities, and enjoy working in a fast-paced office environment, we would love to hear from you. Please submit your resume and cover letter for consideration.

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Window Blind: 1 year (Preferred)

Ability to Relocate:

• Van Nuys, CA 91401: Relocate before starting work (Required)

Work Location: In person