Front Office Assistant

Job Summary:
We are seeking a friendly, organized, detail-oriented Office Assistant to join our team. The Office Assistant will be responsible for providing administrative support and ensuring the smooth operation of our chiropractic office. The ideal candidate will have experience in a busy office setting and possess stellar communication skills.

Responsibilities:

• Greet patients with a friendly demeanor & assist with check-in, as needed
• Answer phone calls and direct inquiries to the appropriate staff members
• Schedule patient appointments and maintain appointment calendar
• Review and respond to emails
• Verify insurance through insurance portals
• Review patient records to ensure appropriate scheduling of patients based on treatment recommendation
• Check-out patients efficiently and accurately including processing payment
• Work closely with other employees
• Maintain a clean and organized front desk area
• Minimal paper recordkeeping
• Maintain office supplies inventory and place orders as needed
• Provide exceptional customer service to patients and visitors

Requirements:

• Must be highly dependable and punctual
• Previous experience in a busy office setting (law office, medical office, massage clinic, etc.)
• Strong organizational skills with the ability to multitask effectively
• Excellent communication skills, both verbal and written
• Proficient in using computer systems and software (e.g., Microsoft Office, EHR systems, insurance portals)
• Strong customer service skills with the ability to handle busy situations with professionalism
• Reliable transportation
• Ability to maintain HIPAA confidentiality

We offer competitive compensation based on experience and a supportive work environment.

If you are a motivated individual with a passion for providing exceptional patient care, we would like to have you working with us! To apply for this position, please submit your resume and cover letter detailing your relevant experience. Only qualified candidates will be contacted for an interview.

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 37 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Outpatient

Schedule:

• Monday to Friday

Ability to Relocate:

• Canonsburg, PA 15317: Relocate before starting work (Required)

Work Location: In person