The Front Office Administrative Liaison is responsible for performing duties and tasks that will increase the productivity of our institution. This position will work in a fast-paced environment and must have excellent time management and communication skills.
Roles and Responsibilities
- Welcomes guests and customers by greeting them, in person or on the telephone; answering or directing inquiries
- Makes outbound calls (i.e. appointment confirmations, outreach)
- Informs clients and guests about services and resources to support client satisfaction
- Provides opening/closing support when needed
- Reviews and follows department SOPs as it pertains to their department
- Maintains customer confidence and protects the institution by keeping information confidential
- Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics
- Conserves department’s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications
- Completes projects; following up on results
- Prepares reports when needed by collecting and analyzing information
- Other duties as assigned by the Front Office Manager
- PREFERRED In-field experience: 1-2 years
- Ability to work effectively with diverse populations
- Ability to communicate effectively, both orally and in writing
- N/A
- N/A
- Part Time
- Friday: 8 a.m. - 5 p.m.
- Saturday: 8 a.m. - 5 p.m.
- $19.23 an hour
- Health Insurance
- Paid Time Off
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- 401k
- 401k Matching
- Employee Discount
- Professional Development Assistance
- Referral Program
- Retirement Plan
- On-Site Leadership Training
- CPR Certification Available to all Employees
- Most Federal Holidays Off – Paid, Full Time Only
- Continuing Education Opportunities
- External Higher Education Tuition Discounts
- Access to NCC Employee Wellness Center
- Las Vegas, NV
- Best of Las Vegas
- Inc. 5000
- Talk of the Town
- Green Globes Building Certification
Notes to Applicant
- A background check will be conducted on the candidate(s) selected for hire.
- Please be prepared with 3-4 references during the interview process.
- Northwest Career College is an Equal Opportunity Employer.
- Employees are eligible for a salary evaluation after 90 days. Term-based contracts are eligible for annual evaluations based on industry standards and expectations.
Disclaimer: Employment offers may be contingent upon employment verification. Northwest Career College may begin employment verification prior to hiring. Documentation for higher education, certifications, and licensures listed on your resume may be requested for accreditation purposes. If copies of these documents cannot be provided, you will be asked to