Front Office Receptionist/Scheduler

Massage 1 is now looking for a a new part time front desk associate to join our team. The current opening is for a Tuesday-Thursday evening shift, with options to pick up extra hours periodically.

This is a part time position with only having to work 3 nights a week. Approximately 12-15 hours per week depending on the schedule. Base pay is $14 per hour plus options for additional commission pay for follow up calls

This is the perfect opportunity for students or people that are looking for a job where you are self managed throughout your shift and expected to hold yourself accountable in getting your work done. Feedback is provided by managers working the following shift.

Qualified applicants should be at least 18 years of age and hold a high school diploma or higher. Having a friendly, outgoing, and warm personality is a must. Customer service is very important to us and all of our staff members are expected to provide service with a smile to each and every client.

Front desk staff will be responsible for a multitude of activities including checking clients in and out, answering phone calls, booking appointments, calling clients, updating records, heavy laundry, daily cleaning, etc. We are looking for energetic self-starters who are able to multitask and have initiative to accomplish all tasks without constant supervision or instruction. Applicants MUST be able to perform all those activities and more while also providing service with a smile. Daily cleaning involves; restrooms, vacuuming, sweeping, mopping, and disinfecting surfaces.

Here are the hours and locations we are hiring for this position currently:

MULTIPLE LOCATIONS
Henderson: Stephanie & 215
Southwest: Rainbow & 215
Centennial: N. Durango & 215 TEMPORARILYCLOSED

Tuesdays: 4:45PM-9:30PM
Wednesdays: 4:45PM-9:30PM
Thursdays: 4:45PM-9:30PM
Being open to cover others shifts occasionally is a must!

Responsibilities:

• All aspects of front desk and facility customer service and sales.
• Interacting with clients in person, online, over the phone, and through email.
• Checking clients in/out. Booking, cancelling, rescheduling appointments.
• Incoming & outgoing phone calls. Confirming clients. Touching base with past clients.
• Referring unhappy or upset clients to management.
• Sales and upselling of products and services.
• Filing. Maintaining records. Updating old files.
• Laundry. Keeping sheets, towels, etc cleaned and folded for use by therapists.
• Daily cleaning. Wiping counters. 30 minutes of nightly closing responsibilities.
• Assisting management with any activities that may not be listed.

Requirements:

• Applicants must be 18 years of age.
• High school diploma.
• Having a professional, warm, outgoing demeanor.
• Basic to intermediate computer skills.
• Reliable transportation.
• Drama free. Drug free.
• Flexibility to perform many various jobs and tasks.
• Excellent customer service & phone skills.
• Professional presentation & appearance.
• Who you are in the interview is what we expect you to be on the job. Occasionally you will be told to complete tasks and will be critiqued on your work by management. Most shifts are 100% independent work. For these reasons we will only hire mature candidates that will not create a toxic work environment.

Pluses (not required):

• People who love massage!
• Experience or schooling in a massage related field.
• Customer service and/or sales experience.
• Advanced computer skills (Word processing, Spreadsheets, Photoshop, website design, etc).
• Bilingual
• A professionally submitted job application with proper spelling & grammar.

We Offer:

• $14.00 hourly starting pay.
• Yearly raises.
• Benefits (free massages!)
• A great work environment.

Compensation is set at $14.00/hour

Massage 1 Henderson-Currently fully staffed
60 S Stephanie St. #110
Henderson, NV 89012

Massage 1 Southwest- Currently hiring
6115 S Rainbow Blvd #108
Las Vegas, NV 89118

Massage 1 Centennial Hills
TBD

Job Type: Part-time

Pay: From $14.00 per hour

Expected hours: 1 – 15 per week

Benefits:

• Employee discount

Schedule:

• 4 hour shift

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person