HYBRID Front/back office

Job Description

The Medical Administrative Assistant job purpose is to answer incoming phone calls, direct calls to the appropriate extension, take messages, schedule patients for appointments, check insurance eligibility when scheduling appointments, provide coverage when needed for the Front Desk Receptionist, greet patients, check them in, and collect co-pays, communicating a positive first-impression and addressing all patients efficiently and effectively. BACK OFFICE- obtaining the patients vitals and inputting information into the EHR system. This position is expected to uphold the mission and values established by the organization. The Medical Administrative Assistant reports to the Practice Manager and Assistant Practice Manager.

Salary: $15.50 - $17.50 per hour

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

401K

1) Greets all patients with a smile and in a professional manner both in person and on the phone

2) Always uses professional telephone etiquette

3) Takes detailed phone messages and enters a phone encounter into the Electronic Medical Records system

4) Transfers calls to the proper extension as required

5) Check insurance eligibility when scheduling appointments

6) Provides coverage for the Front Desk Receptionist

7) Responsible for keeping their work space clean and organized

8) Obtaining the patients vitals

9) EHR input

High School Diploma or GED

2 years of customer service experience

Effective oral and written communication skills

Highly organized

Problem solving

Exceptional patient satisfaction skills

Detail oriented

Competent in Microsoft Office, Adobe Acrobat, EHR, etc.