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Form of work
SalaryOverview:
We are seeking a professional and customer-oriented Front Desk to join our team. As a Front Desk , you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience for all. This is a full-time position (Monday- Thursday) with competitive pay and benefits.
Duties:
- Greet and welcome guests in a friendly and professional manner
- Answer phone calls, respond to online patient request
- Assist guests with inquiries about their dental care and insurance needs
- Handle guest check-ins and check-outs efficiently and accurately
- Process payments and maintain accurate records of transactions
- Maintain a clean and organized Front Desk area
- Collaborate with other staff to ensure a great experience for our guests.
- Handle guest complaints or concerns with patience and professionalism
- Follow all dental office policies and procedures to ensure the safety and security of guests and staff
Skills:
- Previous experience working in a Front Desk or customer service role with Dental insurance preferred
- Familiarity with Dentrix or other similar systems is a plus
- Strong administrative skills, including proficiency in Microsoft Office Suite
- Knowledge of HIPAA regulations
- Experience with Dentrix software is an advantage
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively and efficiently
- Knowledge of dental terminology is beneficial
Join our team as a Front Desk and contribute to creating a welcoming atmosphere for our guests. Apply now to be part of our amazing team.
Job Type: Full-time
Pay: $15.00 - $19.00 per hour
Expected hours: 25 – 34 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
Healthcare setting:
- Private practice
Schedule:
- No weekends
Ability to Relocate:
- Midland, MI 48642: Relocate before starting work (Required)
Work Location: In person
