Front Desk Specialist

NVISION® Eye Centers is the leading ophthalmology partner comprised of the nation’s leading providers of ophthalmic physician services. Based in Aliso Viejo, California, the Company operates over 50 locations (clinics and ASCs). We strive to delight our patients by providing unrivaled care and service that exceeds their expectations. We are The Eye Doctors’ #1 Choice®.

You will play an integral role in the flow of the center and help create a warm and engaging experience for our patients! With this role you will have the opportunity to create a warm and welcoming experience for our patients.

Responsibilities:

• Greets patients, has them complete the proper paperwork and informs them of the process flow, by communicating clearly with the customer regarding expectations
• Manages phones, screens calls to determine information that is needed, confirms and reschedules appointments
• Coordinates patient files and ensures that proper documentation is in each file
• Greets patients in an enthusiastic manner as they arrive and guides them through the initial steps of the consultation process
• Obtains authorizations for any medical patients
• Scans and enters insurance cards and ensures accuracy of information
• Prepares charts for next day's appointments
• Responsible for collecting copays/coinsurance/deductibles, must be familiar with insurance
• Assists in any other areas as needed

Qualifications:

• 2+ years of experience in a medical practice preferred
• Ophthalmology experience preferred
• High school diploma or equivalent

Job Type: Full-time

Pay: Up to $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Ability to Relocate:

• Covina, CA 91723: Relocate before starting work (Required)

Work Location: In person