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SalaryJoin our team! Now hiring Front Desk Representative at Cambria Hotel in McAllen, TX.
Proudly managed by O’Reilly Hospitality Management, LLC (OHM).
At OHM, WE are:
- A forward-thinking company offering opportunities to engage your passions through sustainability efforts, health & wellness, community involvement, & philanthropic outreach efforts.
- Committed to empowering team members at all levels of leadership. Every team member has the opportunity to contribute in a unique way, making a real impact.
- Seeking supportive, collaborative, detail-oriented people to join our team!
What we offer:
- 401k & Roth match – full-time and part-time team members are eligible!
- Health, Dental, Vision & Life Insurance Options
- Paid Time Off, including Paid Parental Leave
- Growth Potential and Career Advancement
- Hotel/Restaurant Travel Perks & Discounts!
Never wait for a paycheck again! O'Reilly Hospitality Management Team Members can sign up for DailyPay on day one!
Essential Responsibilities:
- Takes the initiative to greet guests in a friendly and warm manner.
- Registers and assigns rooms to guests.
- Issues room key and instructions to bell person or directly to guest as appropriate, without announcing room numbers.
- Transmits and receives messages using telephone, fax, and switchboard.
- Answers inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment, and travel directions.
- Keeps records of room availability and guests’ accounts.
- Computes bill. Collects payment and makes change for guests.
- May make, confirm, and cancel reservations for guests.
- Posts charges such as room, food, liquor, or telephone by hand or machine.
- May make restaurant, transportation, or entertainment reservations for guests.
- May deposit guests’ valuables in hotel safe or safe-deposit box.
- Understands and enforces the hotel company credit policies.
- Accounts for all cash and makes deposits in accordance with company policies.
- Communicates effectively with other front office and hotel departments.
- Reports to work for scheduled shift, on time and in uniform in accordance with company policy.
- Knows and complies with all company policies and procedures pertaining to this position and its duties.
- Embrace O’Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture.
- Performs other duties and responsibilities as required or requested.
Skills & Abilities:
- Strong leadership, management, organizational, and communication skills.
- Ability to resolve problems efficiently.
- Excellent verbal and written communication skills.
- Proficient with Microsoft Word, Microsoft Excel, etc.
Education & Experience:
- High School diploma or GED preferred.
- Hospitality customer service experience preferred, but not required.
Hours:
- Due to the nature of the business, scheduling may vary and include nights, weekends, and holidays.
Physical Requirements of the Position:
- Standing for long periods of time.
- Light Work: Exerting up to 40 pounds of force occasionally, up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
- May be required to lift in excess of 40 pounds on occasion.
Work Conditions:
- Inside work environment. Not substantially exposed to adverse conditions.
O’Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
- Parental leave
- Referral program
- Vision insurance
Work setting:
- In-person
Ability to Relocate:
- McAllen, TX 78501: Relocate before starting work (Required)
Work Location: In person
