Front Desk Receptionist/Yoga Studio Concierge

Overview:

We are seeking a highly organized , friendly and professional Front Desk Receptionist to join our team. As the first point of contact for Soul of Yoga, you will play a crucial role in providing excellent customer service and ensuring a warm and welcoming experience for all of our clients. This is a paid position with opportunities for growth and development.

Responsibilities:

- Provide outstanding sales and customer service in the manner of a yoga Studio Concierge.

- Greet and welcome clients in a friendly and professional manner.

- Answer and direct phone calls, taking messages when necessary.

- Reccomend classes based on the needs and experience levels of the students.

- Troubleshoot booking issues in person, or via phone or email.

- Provide information to callers and visitors, ensuring accurate and timely responses.

- Accurately checks in classes, rings up retail purchases, workshops, packages and gift certificates.

- Actively works to sell memberships and to convert both new and regular students into members.

- Maintain a clean and organized studio through regular tasks and chores including keeping the retail area straightened and stocked at all times, lounge/reception area tidy and studios clean, well stocked and organized.

- Assists and completes projects as directed by Assistant Manager and Assistant Director.

- Perform and troubleshoot duties related to in studio live streaming of classes.

- Willing to work in varying shifts and extended studio hours.

- Provide information to callers and visitors, ensuring accurate and timely responses

- Manage incoming and outgoing mail, packages, and deliveries

Experience:

- Proven experience in an administrative or receptionist role preferred.

- Strong organizational skills with the ability to multitask effectively.

- Excellent verbal and written communication skills

- Familiarity with phone systems and office equipment

- Attention to detail and accuracy in all tasks

We offer competitive compensaton and a supportive work environment. This position includes an unlimited yoga class membership. If you are a motivated individual with a passion for yoga, wellness and providing exceptional customer service, we encourage you to apply for this exciting opportunity.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or qualifications required.

Job Type: Part-time

Pay: From $16.50 per hour

Expected hours: 10 – 20 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Work Location: In person