Front Desk Receptionist

About General Insurance Services

General Insurance Services is a full-service independent insurance agency with over 80 years of experience serving Northwest Indiana, Southwest Michigan, and many accounts in the greater Chicago market. Our mission is to “secure the future of the communities we serve” through not only our work, but our community outreach as well. We invest in our team members through training and development to help them reach their career goals and personal aspirations.

We take great pride in our organization and believe that each employee contributes directly to our growth and success. Our Core Values that we hire by are:

• Wants to Help
• High Performing
• Integrity
• No Drama

If you can commit to and live with these core values, you're the type of person who will be successful and help our company thrive!

Overview:
We are seeking a reliable and professional Front Desk Receptionist to join our team. As the first point of contact for our organization, you will play a crucial role in providing exceptional customer service and ensuring smooth operations at the Front Desk. The ideal candidate will have strong organizational skills, excellent communication abilities, and a friendly demeanor.

Responsibilities:

-Assures the office is open and functioning during work hours.
- Greet and assists all visitors in a warm and friendly manner
- Answer phone calls and direct them to the appropriate department or individual
- Perform general clerical duties, such as data entry, filing, and photocopying
- Assist with project coordination and provide support to various departments as needed
- Maintain cleanliness and organization at the Front Desk area
- Handle incoming and outgoing mail and packages
- Manage office supplies inventory and place orders when necessary

- Maintain website and social media presence as needed.

Requirements:
- Proven experience in a similar role as a receptionist or administrative assistant
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- High School diploma or GED
- Ability to read with good comprehension and precise mathematical skills.
- Ability to acquire Indiana Property and Casualty agent's license.
- Ability to maintain confidentiality and handle sensitive information with professionalism

If you are a detail-oriented individual with exceptional customer service skills, we would love to hear from you. Join our team as a Front Desk Receptionist and contribute to creating a positive experience for our clients.

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person